O que Trusted Customer disse sobre a Express Pods:
Great price, the flavours/pods I have already tried I have enjoyed very much. I have rated you 3 stars due to my last delivery been damaged (see attached photos) where 2 pods were split open and...
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Michael
Express Pods
8 years ago
Hi Rebecca. Very glad you are enjoying the pods and apologies for the damage to your parcel, certainly looks like it has occurred during transit which is very disappointing. I will be sending you an email on how we can make it up to you :) Thanks -Michael
Well the product could actually arrive. That would be helpful. I ordered 2 lots to be sent to 2 different addresses and neither have arrived.
Michael
Express Pods
8 years ago
Hi Caroline, apologies for this. I can see that your orders were placed over the Easter break and we dispatched them on our first day back on the Tuesday. Looking at the tracking, they are showing as being due for delivery on the 12th. I will chase up Australia Post to inquire and send you an email to confirm. Apologies again for this, when it comes to delivery we are unfortunately at the mercy of Australia Post, but I will get to the bottom of it and ensure you receive your pods asap. Thanks -Michael
TC
Trusted Customer
8 years ago
Slower than anticipated delivery but it was over easter. Excellent communication and now that the pods are here - we have just enjoyed a cup and I can highly recommend. Lovely flavour. And the little treat included too! Yum!!!
Thanks guys!
Liz
Express Pods
8 years ago
Thank you so much for your kind words, Caroline. We really appreciate you taking the time out to share your experience with us. Liz : )
Data da compra: 30/03/2018
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TC
Trusted Customer
Cooran
8 years ago
O que Trusted Customer disse sobre a Express Pods:
Loved the pods, definitely will keep purchasing them.
Liz
Express Pods
8 years ago
So happy to hear you love our pods Tia. Thank you! Liz : )
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