Hello Boon Heng, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Exceptional customer service. Will definitely buy again.
Avaliações de produto
Your Tiq Team
Etiqa
5 years ago
Hello Sutinah, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Data da compra: 11/02/2021
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
5 years ago
Great offer
Avaliações de produto
Your Tiq Team
Etiqa
5 years ago
Hello Yew Fei , thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Overall, this direct-to-customer experience is excellent. The flow is pretty seamless - until when the payment option requires the usage of a hard token (DBS) which many no longer use. I recalled I...
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Your Tiq Team
Etiqa
5 years ago
Dear Chun Leong, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Dear Kelvin , thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Easy to do business and clear description of terms of policy in a easy to understand manner. Customer service was prompt to respond on WhatsApp
Your Tiq Team
Etiqa
5 years ago
Dear Esther, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Avaliações de produto
Data da compra: 05/01/2021
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
5 years ago
Officer is patience n knowledgeable
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your valuable feedback and kind words to our officers! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Avaliações de produto
Data da compra: 31/12/2020
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
5 years ago
Just a breeze to get what I need. Love the ease of usage
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Avaliações de produto
Data da compra: 04/12/2020
0
Compartilhar
KM
Kho Yee Lin Michelle
Verificado pela Feefo
5 years ago
O que Kho Yee Lin Michelle disse sobre a Etiqa:
Great. Easy to use.
Your Tiq Team
Etiqa
5 years ago
Dear Michelle, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
I did a referral but did not seem to recieve the referral fee
Your Tiq Team
Etiqa
5 years ago
Dear customer, thank you for sharing your experience with us.
We are looking into this matter and will be reaching out shortly to assist you on this thoroughly.
We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
