Customer service staff was not helpful. Even claimed that they are doing me a favour by checking with their backend team
Your Tiq Team
Etiqa
5 years ago
Hello Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
System is easy to use. Service fast. I was recommended by a friend and I will also recommend to others.
Your Tiq Team
Etiqa
5 years ago
Hello Bernard, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Hello Sheila, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Good and affordable insurance plan. I'm a repeat customer.
Avaliações de produto
Your Tiq Team
Etiqa
5 years ago
Hello Cheong Hin Suan, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Data da compra: 09/03/2021
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
5 years ago
Yes definitely
Your Tiq Team
Etiqa
5 years ago
Hello Brenda, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Avaliações de produto
Data da compra: 08/03/2021
0
Compartilhar
TJ
TAN SIANG HUA JENNIFER
Verificado pela Feefo
5 years ago
O que TAN SIANG HUA JENNIFER disse sobre a Etiqa:
great service. The response on Whatsapp customer service was very prompt & informative.
Your Tiq Team
Etiqa
5 years ago
Hello Jennifer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Avaliações de produto
Data da compra: 03/03/2021
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
5 years ago
Keep getting my risk location wrong despite me having to update so many times .And keep asking me to renew when your side have not solve the issue .
Your Tiq Team
Etiqa
5 years ago
Hello Customer, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Avaliações de produto
Data da compra: 03/03/2021
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
5 years ago
The staff were extremely helpful in helping us make a decision on placing the business with them
Your Tiq Team
Etiqa
5 years ago
Hello Wong Yew Wing, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Hello Lee Siak Foon, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Avaliações de produto
Data da compra: 05/03/2021
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
5 years ago
They are patient to listen and answered all my queries. I would highly recommend them.
Your Tiq Team
Etiqa
5 years ago
Hello Diana, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
