O que Miss Sophie Samuelson disse sobre a Dreamsaver Wedding Insurance:
Simple to follow and a good result
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Consumidor confiável
Verificado pela Feefo
3 years ago
I asked for email confirmation to be sent once I'd set up the policy and I haven't received anyhring. My email is *******************
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
We are sorry to hear you have not received your documents. We have resent these documents to the email address on the policy, so please check your junk or spam folders just in case the documents have gone in there. If you still have not received them, please contact us by calling 01483 806 662 or if you would like us to call you, send an email to enquiries@voyagerins.com. Unfortunately, as your documents contain personal information, due to data protection, we can only send them to the email that we have in our system, unless we have the policyholder’s express permission to use an alternative email address.
Thanks
2
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Consumidor confiável
Verificado pela Feefo
3 years ago
Wedding insurance
As I have not had to make a claim, I cannot say how good the service is
They were very helpful when I had to make a change to the policy
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MT
Mr Adam Tilley
Verificado pela Feefo
3 years ago
O que Mr Adam Tilley disse sobre a Dreamsaver Wedding Insurance:
Great price etc, but no matter how many times I’ve tried to resend I still don’t have my email of purchase.
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
We are sorry to hear you have not received your documents. We have resent these documents to the email address on the policy, so please check your junk or spam folders just in case the documents have gone in there. If you still have not received them, please contact us by calling 01483 806 662 or if you would like us to call you, send an email to enquiries@voyagerins.com.
Thanks
0
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Consumidor confiável
Verificado pela Feefo
3 years ago
So far so good.Everything so far gas gone to plan.
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Consumidor confiável
Verificado pela Feefo
3 years ago
Delay in documentation.
All good apart from a delay in receiving our policy documents which I had to chase.
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MP
Mr Conal Presho
Verificado pela Feefo
3 years ago
O que Mr Conal Presho disse sobre a Dreamsaver Wedding Insurance:
Simple and quick
Very straightforward
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for your feedback. We're glad that you were happy with the overall service.
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Consumidor confiável
Verificado pela Feefo
3 years ago
Good efficient service and COVID cover
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for our feedback. We're glad that you were happy with the overall service.
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MH
Mr Kenneth Holden
Verificado pela Feefo
3 years ago
O que Mr Kenneth Holden disse sobre a Dreamsaver Wedding Insurance:
Not the best into....
Spoke to 3 staff to start my insurance. Took 3 attempts for my date of birth to be changed to the accurate number. 3rd member of staff was good at his job and was a gent so scored 2 stars because of...
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Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for the feedback.
We're sorry to hear you received a negative experience on this occasion. Please accept our apologies for not getting this corrected first time around and the inconvenience caused having to contact us to get this resolved. We will look into the processes around this to try and ensure it doesn’t happen again.
Thanks
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Consumidor confiável
Verificado pela Feefo
3 years ago
Sexist company
Very easy to use, however the policy and communication from dreamsaver addresses only my male partner and not myself, a woman, who actually purchased the policy and who’s contact details Dreamsaver...
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Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
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Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.