Having completed all forms and returned them, assumed I would get some sort of confirmation…
Having completed all forms and returned them, assumed I would get some sort of confirmation that all was ok and that the holiday was confirmed.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback. You are right to assume so and so would I. I've checked with our admin team and was surprised to learn that we actually don't do this. Or at least we didn't used to until today! Thank you so much for pointing this out. Incidently, if your forms had not been returned to us for any reason we would have contacted you but this is not the same as assuring you that everything is OK.
We are committed to continual improvement so this type of feedback is very valuable to us. Thank you very much for helping us to improve our service.
I also checked and can confirm that we do have your documents back and everything is in order. May I also wish you a fantastic holiday.
Kind regards,
Paul Nadin
Managing Director
Consumidor confiável
12 years ago
Answered promptly and I was very happy with their response.
0
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Consumidor confiável
12 years ago
VERY EFFICIENT AT REPLYING, QUICK AND HELPFUL
VERY EFFICIENT AT REPLYING, QUICK AND HELPFUL
DisabledHolidays.com
DisabledHolidays.com
12 years ago
That's fansatic. Thank you very much for your feedback and rating. I will pass on your comments to Natalie who served you. I hope you all have a lovely time on holiday.
Kind regards,
Paul Nadin
Managing Director
0
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Consumidor confiável
12 years ago
Very helpful and got back to us very quickly with ideas and information which exactly…
Very helpful and got back to us very quickly with ideas and information which exactly suited our requirements
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Fantastic, Abbey is amazing at her job!!!
Thank you for the feedback.
Kind regards,
Paul Nadin
Managing Director
0
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Consumidor confiável
12 years ago
Brilliant service, not pressured to buy.
Brilliant service, not pressured to buy.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for sending feedback. Good to hear that Natalie is doing such a great job. I will let her know.
Kind regards,
Paul Nadin
Managing Director
0
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Consumidor confiável
12 years ago
All staff that I spoke to were more than helpful.
All staff that I spoke to were more than helpful.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
That's great to hear. I will pass on your comments to the team.
Thank you.
Kind regards,
Paul Nadin
Managing Director
0
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Consumidor confiável
12 years ago
I have nothing but positive comments for the way my booking was handled. From the original…
I have nothing but positive comments for the way my booking was handled. From the original contact with Rebecca to the final booking with Kay I received first class , friendly, helpful service.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback. It's great to hear we are doing a good job. Wishing you a fantastic holiday.
Kind regards,
Paul Nadin
Managing Director
0
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Consumidor confiável
12 years ago
Naomi was very helpful and deserves a par on the back for her patience and…
Naomi was very helpful and deserves a par on the back for her patience and friendly service.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your encouraging feedback. I will pass on your comments to Naomi. She is a star!
Kind regards,
Paul Nadin
Managing Director
0
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Consumidor confiável
12 years ago
The booking process was made easy by the help and good service we received from…
The booking process was made easy by the help and good service we received from the team. We have yet to go on our holiday but should not have a problem if the booking is anything to go by.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Excellent! Thank you for your feedback. I trust you will have a wonderful time.
Kind regards,
Paul Nadin
Managing Director
0
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Consumidor confiável
12 years ago
Excellent communication and fast acting. Thank you!
Excellent communication and fast acting. Thank you!
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Brilliant. I am delighted that we were able to help you. Thank you for entrusting us with your holiday.
Kind regards,
Paul Nadin
Managing Director
0
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Consumidor confiável
12 years ago
Beth was very helpful in organising my holiday in Torquay.
Beth was very helpful in organising my holiday in Torquay.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for sending feedback. Good to hear that Beth is doing such a great job. I will let her know.
Kind regards,
Paul Nadin
Managing Director
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
