Very polite and good service. Still early days but could have a little more information…
Very polite and good service. Still early days but could have a little more information in the correspondence but this mat yet be in the post.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback. Have you now received all the correspondence you were expecting? I'm glad to hear you're happy with our service - is there anything extra you feel we could have done to gain 5/5?
Kind regards,
Jonathan Carter
0
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Consumidor confiável
12 years ago
Really good Abbey was fantastic at getting us a good holiday very under standing what…
Really good Abbey was fantastic at getting us a good holiday very under standing what we really wanted than you Abbey
DisabledHolidays.com
DisabledHolidays.com
12 years ago
I'm so pleased we could help. I'll let Abbey know how happy you were and I'm sure it'll make her day! Have a lovely time.
Kind regards,
Jonathan Carter
0
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Consumidor confiável
12 years ago
Friendly, efficient and recommended.
Friendly, efficient and recommended.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you very much! Have a great holiday and I hope you'll come back to us soon.
Kind regards,
Jonathan Carter
0
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Consumidor confiável
12 years ago
I found the agent to be friendly and gave me relevant information relating to my special…
I found the agent to be friendly and gave me relevant information relating to my special requirements I needed for my disabled daughter ...found me a holiday deal I was happy with
DisabledHolidays.com
DisabledHolidays.com
12 years ago
I'm glad we could help. I'll pass on your kind words to Beth and hope you have a great holiday.
Kind regards,
Jonathan Carter
0
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Consumidor confiável
12 years ago
It is the first time I have used the directory. I was really satisfied and…
It is the first time I have used the directory. I was really satisfied and happy with the content.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
That's great to hear, and I hope you'll use our service again! Enjoy your holiday.
Kind regards,
Jonathan Carter
0
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Consumidor confiável
12 years ago
All the staff were extremely helpful and sorted everything out for us...
the only comment…
All the staff were extremely helpful and sorted everything out for us...
the only comment i would like to make is when they are asking for names to get customer to soell them out as i had to pay £50...
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DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thanks for your feedback and advice - part of our booking procedure is to check with the customer that all names are spelled correctly when placing any booking, so I am at a loss to explain what happened in your case. I apologise for the extra cost involved - this is unfortunately a charge demanded by the airline and not ourselves.
I hope you have a great holiday and thanks for getting in touch!
Kind regards,
Jonathan Carter
0
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Consumidor confiável
12 years ago
Very good friendly service
Very good friendly service
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback, I'm glad we could help.
Kind regards,
Jonathan Carter
0
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Consumidor confiável
12 years ago
Beth Harvey the travel rep who organised our cruise could not have been more helpful.…
Beth Harvey the travel rep who organised our cruise could not have been more helpful. She arranged everything and was so pleasant to speak with and I can't praise her enough.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback and kind words about Beth - she'll be thrilled to hear them. Have a lovely holiday.
Kind regards,
Jonathan Carter
0
Compartilhar
Consumidor confiável
12 years ago
Professional, helpful and prompt service
Professional, helpful and prompt service
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your kind words and service rating - I'll pass them on to Kathryn who assisted you. Have a great holiday.
Kind regards,
Jonathan Carter
0
Compartilhar
Consumidor confiável
12 years ago
Thanks for your help
Thanks for your help
DisabledHolidays.com
DisabledHolidays.com
12 years ago
You're very welcome, have a great holiday!
Kind regards,
Jonathan Carter
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