Directline Flights have been helping customers to compare and book flights since 2007.
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Directline Flights não é mais um cliente ativo da Feefo
Exibindo todas as 17,581 avaliações
Consumidor confiável
11 years ago
Efficient, neither surprized or disappointed
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Consumidor confiável
11 years ago
It was the best booking exeperience I had for a long time and I am…
It was the best booking exeperience I had for a long time and I am a frequent flyer. I would like to exress my deep appericiation and thanks. Keep it that way.
Directline Flights
Directline Flights
11 years ago
It was Sara who assisted you with your amendment. I'm sure she will be happy to read your very positive comments. We look forward to being able to assist you in the future.
Tony, Customer Services
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Consumidor confiável
11 years ago
I was assisted by the second call to finalise every detail of checking in.
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Consumidor confiável
11 years ago
Can't complain at all , had really good service . Sheila (sunderland )
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Consumidor confiável
11 years ago
very easy to use and when was unsure of something phone call sorted asap
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Consumidor confiável
11 years ago
very good service
very good service
Directline Flights
Directline Flights
11 years ago
Thanks for your encouraging feedback. I hope we can help again in the future.
Matthew, Customer Services
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Consumidor confiável
11 years ago
The first lady who booked the tickets and the gentlemen who sent our board passes…
The first lady who booked the tickets and the gentlemen who sent our board passes were so pleasant and helpful would book with you again.
Directline Flights
Directline Flights
11 years ago
It was Dee who made your booking and Matthew who assisted with your boarding passes. I'm sure they'll be happy to read your positive comments.
Tony, Customer Services
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Consumidor confiável
11 years ago
requested bags for each passenger....charge of 75 pounds on itinery...i thought was for baggage...got to…
requested bags for each passenger....charge of 75 pounds on itinery...i thought was for baggage...got to airport and was charged 120 pounds by easyjet for 2 cases i thought id paid for...
Directline Flights
Directline Flights
11 years ago
Thank you so much for replying to my email and giving us a chance to discuss and explain. I understand how the confusion arose and have sent your feedback to easyJet.
A Bradley, Managing Director
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Consumidor confiável
11 years ago
cannot print out flight details. tried a few times.
cannot print out flight details. tried a few times.
Directline Flights
Directline Flights
11 years ago
Thanks for letting us know. I've since checked you in and sent you your boarding passes. if there's anything else we can help with, please don't hesitate to let me know.
Sara, Customer Services
Consumidor confiável
11 years ago
had a problem, e-mailed DLF. 10mins later sorted. telephone conversation with a lady very upbeat put me at my ease. thank you very much.
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Consumidor confiável
11 years ago
AS A FIRST TIME USER I FOUND THE SYSTEM GOOD/ EXCELLET, QIUTE STRAIGHT FORWARD.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.