Destination 2 não é mais um cliente ativo da Feefo
Exibindo todas as 3,750 avaliações
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Ms Angela Greaves
Central London
3 years ago
O que Ms Angela Greaves disse sobre a Destination 2:
Great One to One service on the phone
Don't mind booking holidays through websites but I'd much rather speak to someone direct. Got everything I wanted in terms of flights, accommodation and was even given a few tips about the area I'm...
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Mr Luke R
3 years ago
O que Mr Luke R disse sobre a Destination 2:
Good price, very poor service.
Good price after shopping around, but have since found same holiday £200 cheaper with Travel Republic who they do not price match. The staff were very disorganised with their quotes, made errors, and...
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Customer support
Destination 2
3 years ago
We are sorry to hear about the service Luke and will arrange for this to be looked into.
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Mr Luke R
3 years ago
Well you looked into it, and responded by saying there is nothing you can do. The price of our holiday was x amount, then at point of payment you said that price no longer available & gave us a new price of x plus £130. We reluctantly paid that. Now a week later the original price is advertised again - for less than our original quote at x minus £85. Do you really expect customers to believe that there is a cheaper price a few hours before a booking, then again a few days later, and that the timing was just ‘unlucky’. I’m sorry but you lead customers on with headline prices, and then can’t deliver them. Poor form, and disingenuous way of conducting business.
Customer support
Destination 2
3 years ago
We regret to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price.The prices offered on our website will fluctuate due to supply and demand which we cannot control and if suppliers chose to promote a limited number at a lower price, once they are gone, we can only give the next price.
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Mr Luke R
3 years ago
I highly suspect the majority of these 5* ratings are not from genuine customers - shortly after genuine 1* and 2* ratings, an abnormal number of amazing reviews appear. Those 5* reviews do not reflect this company accurately.
Customer support
Destination 2
3 years ago
Luke it breaches the sites guidelines to post reviews that are not genuine. Periodically, we remind our customers to do so and this will result in an influx of reviews of any rating at certain times.You are entitled to your opinion but we refute that our higher rated reviews are not worthy.
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MISS SONIA TURNBULL
3 years ago
O que MISS SONIA TURNBULL disse sobre a Destination 2:
Easy booking
Really easy and helpful booking.
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MD
Mrs Helen Dobie
3 years ago
O que Mrs Helen Dobie disse sobre a Destination 2:
Good deal for Dubai
Just booked a holiday with destination 2, all went through easy and gave me some good advice. Dealt with Nadine, good genuine customer service. Looking forward to the trip!
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Mr Alexander Szarawarski
3 years ago
O que Mr Alexander Szarawarski disse sobre a Destination 2:
Easy fast and efficient and contactable on the phone if needed 👍
The go to website for booking holidays lots of choice easy to use and easy to talk to if you have a problem.
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Consumidor confiável
3 years ago
Fab local company
Very easy booking process and we even got a room upgrade at the W Abu Dhabi to a room with track view. Excellent when Charles Leclerc was testing Schumachers 2002 f1 car.
Also realised Destination 2...
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Ms Lorna Simpson
3 years ago
O que Ms Lorna Simpson disse sobre a Destination 2:
The Service was excellent and prompt. I booked at rhe last minute. The Hotel I was originally booking into was quiet costly and I was offered a better deal next door half board . It turned out to be...
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Mrs Elizabeth Thorn
3 years ago
O que Mrs Elizabeth Thorn disse sobre a Destination 2:
One of the best travel companies I've booked with.Trouble free and all done within minutes.
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Consumidor confiável
3 years ago
Poor service
I rang the wb hotel to confirm my booking that I booked through destination2. They advised that I need a reference number starting with number 3 which I didn’t get emailed. I rang destination2...
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Customer support
Destination 2
3 years ago
We apologise for any delay, this can often be because we dont book direct with the hotel and have to contact a third party for the information so rely on their timescales which can be longer than hoped. However, we should have managed your expectation better if you feel a response was due sooner and will highlight this to the team dealing.
Consumidor confiável
3 years ago
They resolved the issue today which I am very grateful for and now I have the confidence to use them again in the future.
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Consumidor confiável
3 years ago
Efficient booking and agent found less expensive flights. I'd done some research already regarding hotel but unfortunately it has deteriorated over the past month. Location and cleanliness is good...
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
