Destination 2 não é mais um cliente ativo da Feefo
Exibindo todas as 3,750 avaliações
Consumidor confiável
3 years ago
Great travel agency. I am very pleased with the service. It is easy to book.
Highly recommend
Thank you
0
Compartilhar
MW
Mr Windas
3 years ago
O que Mr Windas disse sobre a Destination 2:
Poor customer service - no contact
They mistakenly changed the dates for a holiday we booked when the original hotel wasn't available. (note that the original hotel is still showing as available for those dates). We have been in...
Ler mais
Customer support
Destination 2
3 years ago
Paul we are sorry for this mistake and understand you had emailed a consultant who was on annual leave which compounded our response timescale for which we apologise. Our customer service team do otherwise have their own timescales for response which are on their auto reply to manage your expectation. However, we understand the matter is now resolved for you.
MW
Mr Windas
3 years ago
Yes I emailed a consultant who was on annual leave, but he had an auto responder so I then emailed your customer service on more than one occasion as I knew I wouldn’t get a reply from the initial consultant. I heard nothing back from you for a week until his holiday was over. This was stressful and poor customer service. I didn’t get any response from your main customer service so their response times in my experience were never.
0
Compartilhar
MH
Mr David halford
3 years ago
O que Mr David halford disse sobre a Destination 2:
Very good and very polite will use again we wait to see what our hotel is like
0
Compartilhar
Consumidor confiável
3 years ago
Poor attention to detail
Put incorrect destination and refused to change hotel voucher to show what we had booked which is half board dine around. This could cause issues on arrival at the hotel. I would like the voucher...
Ler mais
0
Compartilhar
MH
Miss Natasha Hancock
3 years ago
O que Miss Natasha Hancock disse sobre a Destination 2:
Tracey was so helpful & friendly looking forward to our holiday
0
Compartilhar
Consumidor confiável
3 years ago
Avoid booking with this company!
My holiday got cancelled due to Covid restrictions, it was such a struggle for them to give us any vouchers even though they were the ones that cancelled the trip. ...
Ler mais
Customer support
Destination 2
3 years ago
We regret the difficulty you mention in using your credit, you were entitled to that and we apologise. We will ensure our current staff are aware of the process which arose some time ago due to initial onset of Covid and lockdown of which they may not have fully known. We are sorry if any conversation appeared rude since this would never be intended, and are pleased that Geraldine could assist.
0
Compartilhar
MA
Mrs Cheryl Allen
3 years ago
O que Mrs Cheryl Allen disse sobre a Destination 2:
Web site is so easy to use
0
Compartilhar
MW
Mr James Welch
3 years ago
O que Mr James Welch disse sobre a Destination 2:
Great
Great deal and customer service
0
Compartilhar
MU
Mr Richard Ufland
Radlett
3 years ago
O que Mr Richard Ufland disse sobre a Destination 2:
Prompt and efficient service
Booked with Destination2 over phone. David was very helpful and efficient.
0
Compartilhar
MW
Mr Andrew Williams
3 years ago
O que Mr Andrew Williams disse sobre a Destination 2:
Great experience and we will definitely use again!
Excellent website and we found it had the best prices for our two hotels we booked in Dubai. Great communication too by email with our tickets. Will definitely use them again!
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
