Hard for me to say. Booking was ok but still haven't received the policy documents. Have been emailed with an apology and a message to say it will be received but I was a bit disappointed to...
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Debenhams Wedding Insurance
Debenhams Wedding Insurance
10 years ago
Thank you for your feedback. Please accept our sincerest apologies for the delay in getting your documents to you. We have been in touch with you directly to check whether you have received your documents as we believe the technical issue has now been resolved, but if you have any further queries at all please do get in touch with us via email or on 0800 440 2430 and we will be happy to help.
Kind regards,
Debenhams Wedding Insurance Team
Service on telephone was excellent. I have not completed this feedback because had not received policy documents. I have now received E-Mail saying these may not have been sent (I have not contacted...
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Debenhams Wedding Insurance
Debenhams Wedding Insurance
10 years ago
Thank you very much for your feedback. Please accept our sincerest apologies for the delay in the arrival of your documents. We have been in touch with you directly and we hope that the matter has been resolved to your satisfaction, but if you have any further queries at all please don't hesitate to get in touch with us and one of our agents will be happy to help.
Kind regards,
Debenhams Wedding Insurance Team
Consumidor confiável
10 years ago
Excellent initial service on telephone
Minor issue with docs not arriving was identified by Debenhams and resolved very quickly and professionally
Any company can have problems with a service and I would judge on how they deal with and respond to any issue and I cannot fault Debenhams in this area
Would recommend
Thank you for your feedback. Please accept our sincerest apologies for the delay in getting your documents to you; we have identified an issue with our server and are working to rectify this as soon as possible. In the meantime, we have printed your documents and we will send them to you in the post, so they should be with you soon. If there is anything else we can help you with, please don't hesitate to give us a call on 0800 440 2430.
Kind regards,
Debenhams Wedding Insurance Team
Ensure peace of mind with a range of Debenhams Insurance offerings – including Wedding, Car, Travel, Pet, Home and Life insurance. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Ensure peace of mind with a range of Debenhams Insurance offerings – including Wedding, Car, Travel, Pet, Home and Life insurance. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help
