Cover-More Travel Insurance não é mais um cliente ativo da Feefo
Exibindo todas as 3,254 avaliações
TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Disappeared in a time of crisis!
You obtain travel insurance to protect your holiday and self from the unexpected... Purchased before the COVID19 outbreak yet no refund or honouring of the insurance police due to cancelled holidays....
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1
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Consumidor confiável
Verificado pela Feefo
6 years ago
My holiday has been cancelled due to COVID-19 and while I understand that the policy excluded this risk and doesn't cover me, I don't understand why I can't cancel the policy given I am no longer...
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1
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TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
no Reply
I cancelled my policy because my trip was cancelled and I requested a refund for the policy. But a month later I still haven’t heard back from covermore.
0
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Consumidor confiável
Verificado pela Feefo
6 years ago
Insensitive and unhelpful
In a very stressful and difficult time, CoverMore were extremely unhelpful and blunt. I was traveling with so-called “comprehensive” travel insurance but am still out thousands of dollars as a result...
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0
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Consumidor confiável
Verificado pela Feefo
6 years ago
Happy to take the money but very slow on refunds
No reply as yet to my email several days ago (requesting cancellation of policy and prorate refund of premium)
0
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Consumidor confiável
Verificado pela Feefo
6 years ago
Over the years, excellent and reliable. Every claim was quickly paid out.
professional and responsible.
0
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TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
they adhere to the letter in the product disclosure statement
0
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TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Frustrating and ignored
There has been no service
Several calls and an email sent to no avail
I was not able to go on my trip scheduled for 18th May 2020 due to corona virus
I have made attempts to gain either a credit...
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0
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Consumidor confiável
Verificado pela Feefo
6 years ago
Waste of $$$
Given the recently declared pandemic, not only can I not travel, but the coverage I purchased was useless in helping me get my money back. Now I don’t even need the travel insurance and have wasted...
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0
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Consumidor confiável
Verificado pela Feefo
6 years ago
Poor communication
Poor communication. Emailed the over a week ago, and no response. 1hr on hold, and unable to speak to a person.
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