Cover-More Travel Insurance não é mais um cliente ativo da Feefo
Exibindo todas as 3,254 avaliações
TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Bad service by Cover-More Travel Insurance
Worst product and I will be telling everyone no to use cover more
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience.
0
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TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Claim process experience was out of touch.
Claim process experience was out of touch. The consultant (Personal details removed by Feefo) was ignorant, not willing to listen and lacked any resemblance of customer service attributes. I was...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for this feedback.
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TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Promt service when we had a claim
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience, that's great to hear!
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TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Terrible payment times on claims
I placed a claim and it took too long for it to be paid! I paid my gap on the 20th of Oct and my claim was not paid until 01/12/2016 and the hospital cannot find the payment.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience. For medical claims we do require more information and for the claim/info to be checked over by a medical assessor so it can take more time.
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TC
Trusted Customer
Verificado pela Feefo
Castlemaine
9 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Enormous amount of paper work to claim.
My first telephone contact was good and the paperwork for my claim was sent through to me. I then promptly completed it and returned it.However my next contact required a tremendous amount of work...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your feedback on our service. Unfortunately for certain claims we do require more documentation to ensure we have all necessary information to make a decision.
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TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Great service and support from the entire team. Delivered responses in time...
Great service and support from the entire team. Delivered responses in timely manner.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for this feedback.
0
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TC
Trusted Customer
Verificado pela Feefo
PROSPECT
9 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
WILL NOT PAY VALID CLAIMS.
PATHETIC, DISGRACEFUL
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience.
0
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TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Suitcase damaged in transit claim settled in days
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience.
0
Compartilhar
TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Cover-More Travel Insurance:
Good experience yet i avoid insurance
Impressed
Liz
Cover-More Travel Insurance
9 years ago
Thank you Jane.
0
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Consumidor confiável
Verificado pela Feefo
9 years ago
Unhappy with customer service-poor excuses re phone system and my bank deta
Poor communication when emailed not enough information.Travel agent said did not need to complete section by medical officer as not pre existing condition.Difficulty talking to anyone as cut off...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback so we can improve our processes in future.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
