Avaliações de cottages.com

Response on behalf of the owner; Thank you for taking the time to write a review. We at Pink Cottage are very sorry that you didn’t feel that the cottage was clean enough, as this is an area where we usually are hugely complimented by our guests and so we are sorry if we didn’t meet expectations on this occasion. The problem of some slightly dirty pots and pans appears to have been due to a previous guest leaving these hidden in the cupboards and unfortunately this was missed by the cleaning team. Huge apologies for this. However, you did not contact our 24 hour troubleshooting and maintenance team during your stay and so we were not given the opportunity to put this right. For future guests’ information, if you experience any issues at all when at the cottage, please call the team and we will endeavour to sort out any issues ASAP. The telephone number that you need is in the living room, next to the visitor’s book. I have spoken with you personally about the issues that you experienced and you said that you overall enjoyed your stay, but you didn’t particularly like the family feel of the cottage and the very fully stocked kitchen reminded you of a family home. Again, we totally understand that this might not be to everyone’s taste, but Pink Cottage is indeed a much loved second home for our family. As such, it has a very well stocked kitchen, we love to cook. The kitchen has picnic ware, crockery for children and large serving platters and bowls etc in addition to the usual self catering provision. Indeed, we have tried to include everything that our guests, and indeed we, might need, and therefore there is much more than basic crockery and cookware. Many guests have commented as to how much they appreciate this home from home approach, but we understand that it may not be to everyone’s taste, especially if you prefer a more minimal style in your self catering holiday choices.