When it's good it's excellent with friendly and cooperative delivery drivers but at the moment it's poor with long delays in delivery.
Avaliações de produto
Data da compra: 10/09/2022
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
One style given simply because nearly a month later I still haven’t received the coal. Communication is really poor
Avaliações de produto
Data da compra: 21/09/2022
2
Compartilhar
Consumidor confiável
Verificado pela Feefo
4 years ago
Took weeks for the smokeless fuel to arrive and when it did the order was 50kg short of what i had payed for. I could understand if I’d ordered maybe 100 bags but I’d ordered 8 and only 6 turned up...
The delivery was delayed (hence 4 rather than 5 stars) but I was kept well informed and the driver who brought the bags couldn't have been more helpful
I placed my order on 9th Sept and nothing has arrived. I’ve had one email to say there are some delays but this is unacceptable and disappointing compared with previous experiences.
Communication via email timely giving notification of delay and delivery
Had to call to ask if they could put the coal somewhere as I wasn't going to be in when delivery was due, the person on the...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
