You must give at least 48 hours notice of delivery. You must not disobey delivery instructions. I had to drag the bags to the back terrace - I am 89 years old. e mailed , asking for compensation...
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Avaliações de produto
Data da compra: 16/09/2022
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WC
William Cullen
Verificado pela Feefo
3 years ago
O que William Cullen disse sobre a Coals2U:
Didn't load the coal in the bunker and didn't leave the logs under the car port
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thanks for your feedback, you can always leave us delivery instructions on your order when placing online and the driver will know where to leave the products.
I had a series of notifications that the unprecedented demand for their smokeless coal meant that my delivery would be delayed. Given that I wouldn’t be burning that coal until cold weather arrives...
Ordered on 5th September. They said they were busy and had a 10 working day lead time. Delivery was made over a month after ordering in October. Easier to go to my local hardware shop so I won’t be...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback, apologises for any delay on delivery we are working as best we can to get orders out on a timely manner.
Product is fine but took an age to arrive, then on delivery day, no phone call to say driver was here, didn't bother ringing the doorbell, just dumped in a pile next to the gate. Luckily the dog...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
You would have had an email the day before delivery to confirm the date, and if they is a certain place you would like your order leaving you can always leave delivery instructions where to place it.
Data da compra: 18/09/2022
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JP
Jacqueline Phillips
Verificado pela Feefo
3 years ago
O que Jacqueline Phillips disse sobre a Coals2U:
Excellent service, delivery was placed at the top of our long drive as requested. Very polite and friendly staff. Delivered on the day they quoted.
Avaliações de produto
Data da compra: 04/09/2022
0
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ID
Ian Dawson
Verificado pela Feefo
South London
3 years ago
O que Ian Dawson disse sobre a Coals2U:
They had previously reported delays with their usual delivery times - but they delivered when they said they would on the day.
And it was placed in safe storage, which I appreciated as I'd just...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
