Hey There,
Thank you so much for letting us know about this issue. We have just checked our system and can see your order was fulfilled and dispatched from our warehouse on the Monday as we received your order over a weekend. 🥰 This can only mean that unfortunately the carrier (DPD) have experienced a slight delay with your parcel. We can only apologies on their behalf for the inconvenience and assure you we are doing everything in our power to get this issue resolved ASAP. 💖 🥰 Please let us know if there is anything else we can do for you.
Thank you
Kind Regards
The Chelsea Peers NYC Team ***
Avaliações de produto
Chelsea Peers
Chelsea Peers
5 years ago
-
Data da compra: 07/11/2020
0
Compartilhar
Consumidor confiável
5 years ago
Never arrived and didn't respond when contacted.
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your message to let us know about this issue. So sorry for the delay getting back to you over email. We can see your message arrived after our office had closed on Friday. However i can also now see our customer service team is in the process of resolving this issue for you. We will chase them up on our side to make sure either DPD locate your parcel and have it delivered ASAP or we send a replacement order for you. 🥰💖 If there is anything else we can do for you please let us know.
Thank you.
Kind Regards
The Chelsea Peers NYC Team ***
Avaliações de produto
Chelsea Peers
Chelsea Peers
5 years ago
-
Data da compra: 07/11/2020
0
Compartilhar
MG
Maureen Gold
GLASGOW
5 years ago
O que Maureen Gold disse sobre a Chelsea Peers:
Five star service as usual. Website is easy to use and my pyjamas were delivered within a few days, even in these trying times. I would highly recommend. The pyjamas are so soft and good value for...
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