Courier delivery was not what was agreed. I live in a gated community with a gatehouse office which is not manned until 9am. This was communicated to the company before delivery but the courier...
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Product
Ceiling Fans Warehouse
17 hours ago
Thank you for your feedback, and we’re really glad to hear you’re happy with the fan itself.
We’re truly sorry about the delivery experience you had. We completely understand how concerning it must have been to find your parcel left outside the gatehouse, especially after you’d taken the time to communicate the access details with us beforehand. That’s not the level of service we expect from our delivery partners.
As soon as you notified us, we raised this with the courier so they could review the incident and address it with their team. We appreciate you bringing it to our attention, and we’re relieved the item was safe and undamaged when the office manager arrived.
Thank you again for your patience and for giving us the opportunity to improve. If there’s ever anything else we can help with, we’re here for you.
Avaliações de produto
Data da compra: 08/04/2026
0
Compartilhar
NH
Naomi Hatherly
Verificado pela Feefo
AUS
8 days ago
O que Naomi Hatherly disse sobre a Ceiling Fans Warehouse:
They were very helpful after i ordered the wrong fans to start with. Getting them exchanged was a pain free experience.
The fans themselves were top quality and a very decent price.
Avaliações de produto
Data da compra: 17/04/2026
0
Compartilhar
KN
Kevin O’Neill
Verificado pela Feefo
AUS
12 days ago
O que Kevin O’Neill disse sobre a Ceiling Fans Warehouse:
I've purchased from Ceiling Fans Warehouse before. I got a bad batch of Claro Whisper DC fans and they were great with the after-sales support. They had the 3 fans replaced and even installed by...
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
