Fantastic customer service and communication throughout the process. In my experience, emails are always responded to swiftly and any questions/queries are dealt with promptly.
Avaliações de produto
Keevie
CareFlex
1 year ago
Good morning,
Thank you for your review; we really appreciate you taking the time to write this.
We are glad that you had such a positive experience with our team. We pride ourselves on being a customer-centric company.
If there's ever anything further you require from CareFlex, please get in touch. Our email is info@careflex.co.uk, you're welcome to call us on 01626 242235.
- Keevie
Fantastic service from start to finish. Had a visit and demonstration of the chair before buying. Excellent advice, support and lovely staff.
Keevie
CareFlex
1 year ago
Good morning, Joanne.
Thank you for your review, we really appreciate your feedback.
We’re delighted to hear that you are happy with the AlphaCare and find it to be useful.
We are so pleased to know that you had positive experiences with our team. It’s always our goal to ensure that our customers feel supported and satisfied.
Thank you again for taking the time to write this.
If there's ever anything further you require from CareFlex, please get in touch. Our email is info@careflex.co.uk, you're welcome to call us on 01626 242235.
- Keevie
Good morning, John,
Thank you for your review; we appreciate you taking the time to write it. We are pleased that you received a high level of service from our team.
If there's ever anything further you require from CareFlex, please get in touch. Our email is info@careflex.co.uk, you're welcome to call us on 01626 242235.
- Keevie
Careflex service is fantastic, they are friendly and helpful and always respond to my communications within 24 hours, but usually they respond in a matter of minutes. And they can usually provide...
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Keevie
CareFlex
1 year ago
Good morning,
Thank you for your positive review, your feedback means a lot to us.
We are pleased to hear that you have had consistent good experiences with our team.
If there's ever anything further you require from CareFlex, please get in touch. Our email is info@careflex.co.uk, you're welcome to call us on 01626 242235.
- Keevie
Good morning,
Thank you for your thoughtful review; we truly appreciate it.
We're delighted that you've had positive experiences with Quintin and are willing to recommend him.
If there's ever anything further you require from CareFlex, please get in touch. Our email is info@careflex.co.uk, you're welcome to call us on 01626 242235.
- Keevie
Dan was very helpful and understanding 👏 he explained everything about the chair .
Avaliações de produto
Keevie
CareFlex
1 year ago
Good morning, Sandra,
Thank you for your feedback, it means a lot to us.
We are so glad to hear that your husband is comfortable in his chair, comfort is our top priority.
If there's ever anything further you require from CareFlex, please get in touch. Our email is info@careflex.co.uk, you're welcome to call us on 01626 242235.
- Keevie
Data da compra: 29/08/2024
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
1 year ago
The lap try has not been fitted correctly and I have contacted Quentin Watt who promised an engineer would attend and rectify the problem
Still waiting
Keevie
CareFlex
1 year ago
Good morning,
We are very sorry for the disappointment you experienced. I have notified Quintin about this issue, and he will reach out to you soon to discuss it.
Should you have any additional comments or concerns, please get in touch with us at 01626 242235 or email info@careflex.co.uk.
Kind regards, The CareFlex Team
Good morning, John,
Thankyou for your feedback, we really appreciate it.
We are glad to hear that you are satisfied with our product and service.
If there's ever anything further you require from CareFlex, please get in touch. Our email is info@careflex.co.uk, you're welcome to call us on 01626 242235.
- Keevie
Very good service from both members of staff that attended. Professional, efficient, knowledgeable and friendly.
Avaliações de produto
Keevie
CareFlex
2 years ago
Good morning, Elaine,
Thank you for taking the time to write this review, your feedback is very valuable to us.
I am sorry to hear that the care staff have had issues with manoeuvring the chair.
The seating assessor would be happy to revisit the chair to assess the damage to the footplate and investigate the difficulties with moving the chair.
We are continuously improving our service, we appreciate your suggestion and I will discuss this with our leadership team.
If there's ever anything further you require from CareFlex, please get in touch. Our email is info@careflex.co.uk, you're welcome to call us on 01626 242235.
- Keevie
Data da compra: 25/07/2024
0
Compartilhar
SB
Stephanie Bemrose
Verificado pela Feefo
2 years ago
O que Stephanie Bemrose disse sobre a CareFlex:
Rep who did a professional visit with me was absolutely fantastic, really knowledgeable about the clinical needs too.
Avaliações de produto
Keevie
CareFlex
2 years ago
Good morning, Stephanie
Thank you for your review, your feedback means a lot to us.
We are happy to hear about your positive experience with our seating assessor.
If there's ever anything further you require from CareFlex, please get in touch. Our email is info@careflex.co.uk, you're welcome to call us on 01626 242235.
- Keevie
Since 1995 we have been manufacturing an innovative range of Specialist Seating solutions
and Moving and Handling products. Every day, thousands of people globally rely upon our
products for comfort, postural care, and to help enhance their lives.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Since 1995 we have been manufacturing an innovative range of Specialist Seating solutions
and Moving and Handling products. Every day, thousands of people globally rely upon our
products for comfort, postural care, and to help enhance their lives.