Great business and great customer service, also got excellent advice on what type of trampoline would be best for my needs / garden size. It would have been good to get more practical advice offered...
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Capital Play Ltd
Capital Play Ltd
13 years ago
Thank you for your feedback. We are currently working with the manufacturers to improve the assembly instructions so they are easier to follow. We are also currently working on making assembly videos to aid this process for the future. We are available on the phone should you need any assistance. If we do not answer for whatever reason, we do reply to all answer phone messages.
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Consumidor confiável
13 years ago
Data da compra: 20/04/2012
Collected product from site - very welcoming and helpful
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Consumidor confiável
13 years ago
Data da compra: 28/01/2012
Excellent, friendly service both pre and post sale. A pleasure to deal with. Highly recommended.
There were many more products in the catalogue received with the ordered item than there were on line. Would have welcomed the choice. Service good. Instructions for assemly were a little difficult...
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Capital Play Ltd
Capital Play Ltd
13 years ago
Thank you for your feedback. We are currently working with the manufacturers to improve the assembly instructions so they are easier to follow. We are also currently working on making assembly videos to aid this process for the future.
trampoline is great, put the cover has four holes in it, which is not good for keeping the rain off.
Capital Play Ltd
Capital Play Ltd
13 years ago
Thank you for your feedback. The holes on the trampoline covers are rain drainage holes so puddles do not form. The covers are primarily to protect from muck and leaves, but thank you for alerting us to this. We will work with the manufacturers to see if there is a better way around it.
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