Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de CaminoWays.com

Consumidor confiável

Verificado pela Feefo

7 years ago

The hiking program does not allow for flexibility or adaptation to the hikers. I was hiking with one of our adult sons. On two days, we had only 15 KM to hike per day, ie about 3 hours of hiking per...

Ler mais

The CaminoWays.com Team

CaminoWays.com

7 years ago

Dear Pilgrim,

We appreciate you taking the time to give us some feedback on the trip that you booked with us.

We are happy to hear that you felt the organisation of the services worked really well and that you would recommend us to a group of hikers who are not as used to hiking as you and your son.

We are very sorry that you were disappointed with some of the aspects of the trip.

A member of our team has since been in touch with you regarding the issues that you have raised.

Thank you for all of your comments.

Kind regards,

Caminoways team

Avaliações de produto

Data da compra: 08/07/2018

0

TC

Trusted Customer

Verificado pela Feefo

KURANDA

7 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

A great support on the way.

Everything was very well organised and laid out very easily for us and communication beforehand was very good.

The CaminoWays.com Team

CaminoWays.com

7 years ago

Hello Colin,

It is great to hear the positive feedback that you have for us!

We are delighted to hear that all went as planned and that the services we provided were suitable for your trip.

The luggage transfers are really great as they allow our clients extra comfort for their walk or cycle.

We hope that you have now rested up following the trip.

Warm wishes,

The Caminoways Team

Avaliações de produto

Data da compra: 16/08/2018

0

TC

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Quick to answer. Good hotels.

Quick to answer. Good hotels. Everything went as plan.

The CaminoWays.com Team

CaminoWays.com

7 years ago

Dear Gudrun,

We are really appreciative of your comments.

It is great that we could be of assistance in organising your trip and that everything worked out really well.

Please let us know if you would like us to help with the planning of any future trips! We would be happy to hear from you.

Have a lovely day!

Best wishes,

The Caminoways Team

Avaliações de produto

Data da compra: 31/08/2018

1

Consumidor confiável

Verificado pela Feefo

7 years ago

We had a very mixed experience during our trip. The main factors that detracted from our experience were some major misses with accommodation, especially at the price point, and that we had...

Ler mais

The CaminoWays.com Team

CaminoWays.com

7 years ago

Dear Pilgrim,

We thank you for your detailed feedback regarding your trip in Ireland.

We are sorry to hear that there were various aspects that you were not satisfied with on your walk.

It is lovely to hear that some of the B&Bs were welcoming and possessed Irish charm.

A member of the Customer Care Team shall be in touch with you soon regarding the issues that you have raised.

Many thanks,

The Caminoways Team

Avaliações de produto

Data da compra: 16/08/2018

0

Consumidor confiável

Verificado pela Feefo

7 years ago

I really enjoyed my trip arranged by CaminoWays. The accommodations were appropriate, some even better than expected, meals were generally good, people were helpful and all the employees we dealt...

Ler mais

The CaminoWays.com Team

CaminoWays.com

7 years ago

Dear Pilgrim,

We thank you for your feedback on the Camino that you completed.

It is great to hear that you were happy with the standard of the accommodations that were booked for you and that you found the people and staff in the area to be friendly and welcoming.

We are sorry that you had to call the assistance line, but we are happy that we could resolve the issues that were raised over the phone. This is exactly why we have the 24/7 line and it is great to hear that all worked out well in the end.

Thank you for all of your feedback.

Best of luck,

The Caminoways Team

Avaliações de produto

Data da compra: 10/07/2018

0

TC

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

I liked all the places I stayed at, it was A nice combo of BB's and lodges

The CaminoWays.com Team

CaminoWays.com

7 years ago

Hello Kevin,

It is great to receive your feedback on your recent trip booked with Caminoways.

We are very happy to hear that you had an enjoyable walk along the Wicklow Way and that you were satisfied with the accommodation that we had booked for you. The B&Bs and lodges are excellent and the welcome that clients receive there is really great! We are happy that you experienced this.

Thank you for the kind comments.

Kind regards from all of us here at Caminoways!

Data da compra: 28/07/2018

0

TC

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

I would highly recommend CaminoWays to anyone not sure of how to do the Camino. Especially when your on your own. You have their assurance that they are there for you whenever you might need them....

Ler mais

The CaminoWays.com Team

CaminoWays.com

7 years ago

Dear Siobhan,

We are delighted with your very kind comments regarding our service.

We are very happy that we could provide you the support for your Camino from Leon to Santiago de Compostela. We at Caminoways are dedicated to providing our customers with as much help as needed and booking them the best services possible. It is great to hear that you were satisfied with this.

The walks can certainly be challenging, but as you say, there is a wonderful sense of achievement after each day's walk.

We hope that all is well and that you are thinking about your next adventure! Let us know if we can help you out planning another trip. We will be only happy to hear from you!

Best wishes,

The Caminoways Team

Avaliações de produto

Data da compra: 27/08/2018

0

TC

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Great trip on the Northern Camino

Great organization and well planned out routes as well as signpostings...

The CaminoWays.com Team

CaminoWays.com

7 years ago

Hello Christine,

We are very happy to receive feedback on your trip along the Northern Way this summer.

It is great to know that you were happy with the planning and also the routes themselves.

We shall be reviewing the maps and notes on this route and making necessary changes. Thank you for the comments on this.

We hope that you are now looking back fondly upon the trip!

Kindest regards,

The Caminoways Team

Avaliações de produto

Data da compra: 06/07/2018

0

TC

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Highly recommended!

Thank you for your contribution. We were very satisfied with your service from start to end. Your service was prompt and very professional.

The CaminoWays.com Team

CaminoWays.com

7 years ago

Dear Lalie,

We really appreciate you taking the time to pass on the feedback to us regarding your recent trip on the French Way.

We are very happy that we could provide you with professional and prompt customer service.

With regards your comments on the accommodation that you were unsatisfied with, a member of the Customer Care Team shall be in touch with you soon for more details so that we can follow-up with the accommodations.

We hope that you have now rested up and reflecting fondly upon your time on the Camino.

Thank you for all of your comments!

Best wishes from all of us at Caminoways!

Avaliações de produto

Data da compra: 24/08/2018

0

TC

Trusted Customer

Verificado pela Feefo

Lisbon

7 years ago

O que Trusted Customer disse sobre a CaminoWays.com:

Lovely experience on a beautiful path

I very much enjoyed my camino. I appreciated the company's flexibility when I had an enforced date change (due to a workplace emergency).

The CaminoWays.com Team

CaminoWays.com

7 years ago

Hello Susan,

Many thanks for your kind comments on your trip with us in August.

We are very pleased to hear that you enjoyed your time on the route and that we could change your dates as requested.

It is very true that the way is well-marked, with the notes and maps provided as an extra tool. We are glad that you saw them as useful, but that you also did not need to rely on them.

Once again, thank you for your feedback on your Camino experience with Caminoways.

Kindest regards,

The Caminoways Team

Avaliações de produto

Data da compra: 21/08/2018

0

Avaliações de CaminoWays.com

walkingMais avaliações deste produto (296)Visualizar site do produtoSee the text I put above.

walkingMais avaliações deste produto (296)Visualizar site do produtoAll accomodation was either good or very good and the transportation of luggage was seamless.

walkingMais avaliações deste produto (296)Visualizar site do produtoEverything went as palned :)

walking in IrelandMais avaliações deste produto (296)Visualizar site do produtoIt was a fun walk, however the accommodation was not aligned with the prices we'd paid.

walkingMais avaliações deste produto (296)Visualizar site do produtoGood value for the money. Walking notes were helpful. Accommodation and meals were great generally. A few small communication issues prior to going on the trip with showing what we had paid and...Ler mais

walkingMais avaliações deste produto (296)Visualizar site do produtoWalking was tough but very satisfying at the end of the day...

walkingMais avaliações deste produto (296)Visualizar site do produtoTrails were in great condition, scenery was beautiful and directions were good. There were a few deviations which we wish we had known about in advance.

walkingMais avaliações deste produto (296)Visualizar site do produtoWe had such a memorable time. Thank you very much! The only thing I wish to bring under your attention, is that some places we stayed overnight, were not up to standard, while most were 5*...Ler mais

walkingMais avaliações deste produto (296)Visualizar site do produtoThe maps and route notes provided by camino ways were really helpful, although the path is for the most part very well marked

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?