Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Waltons

Consumidor confiável

9 years ago

Excellent cost effective efficient service

Service was excellent.Website was user friendly items ordered were most competitively priced I could find and item was delivered on the date specified and within time window stipulated.Person...

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Waltons

9 years ago

Good morning,
Thank you very much for your brilliant review, it's great to hear that you are really happy with your new fence panels,
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 15/03/2017

0

Consumidor confiável

9 years ago

Yes

Waltons

9 years ago

Good morning,
Thank you so much for your brilliant review!
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 14/03/2017

0

Consumidor confiável

9 years ago

lovely cabin dissapointing finish

on close inspection this cabin was thrown up by the boys building it didn't seen to care about holes in the door frames and pieces not finished off properly the felt it not on the roof properly...

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Waltons

9 years ago

Good Morning,
Thank you very much for your feedback, I have tried to call you earlier and I’m sorry I couldn’t get through, if you are able to call me back on 0800 029 1000 or via e-mail to service@waltons.co.uk I will be able to resolve any issues that you have experienced with your log cabin. Thank you again and I hope to speak to you soon,
Kindest regards
Mike – Waltons Team

Avaliações de produto

Waltons

9 years ago

Good Morning,
Thank you very much for your feedback, I have tried to call you earlier and I’m sorry I couldn’t get through, if you are able to call me back on 0800 029 1000 or via e-mail to service@waltons.co.uk I will be able to resolve any issues that you have experienced with your log cabin. Thank you again and I hope to speak to you soon,
Kindest regards
Mike – Waltons Team

Data da compra: 06/12/2016

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Review sent before goods

I have not yet received my order so I can't rate them yet

Derek

Waltons

9 years ago

We do apologise for the delay. We are awaiting delivery of new stock and as soon as it arrives we will get this delivered to you.

Avaliações de produto

Data da compra: 22/03/2017

0

Consumidor confiável

9 years ago

Inconsistent products. The panels come in different colours

Waltons

9 years ago

Good afternoon,
Thank you for your feedback, I have tried to call you earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the differentiation in colour. unfortunately due to the natural nature of timber and the pressure treatment method used we cannot always control the variation of colour between panels, I would also recommend putting a colour treatment on your new panels to enhance them further. If you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Avaliações de produto

Waltons

9 years ago

Good afternoon,
Thank you for your feedback, I have tried to call you earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the differentiation in colour. unfortunately due to the natural nature of timber and the pressure treatment method used we cannot always control the variation of colour between panels, I would also recommend putting a colour treatment on your new panels to enhance them further. If you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Data da compra: 27/02/2017

1

Consumidor confiável

9 years ago

Would use again but ...

Goos delivery and service. Dealt with an issue speedily. Low score because hit and miss panels were much poorer quality than expected.

Waltons

9 years ago

Good afternoon,
Thank you for taking my call earlier. I am pleased to know that you are happy with the standard of service we provided and apologies again that you were not completely satisfied with your purchase. I am glad we were able to offer a resolution that has rectified the issues experienced. Thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Avaliações de produto

Waltons

9 years ago

Good afternoon,
Thank you for taking my call earlier. I am pleased to know that you are happy with the standard of service we provided and apologies again that you were not completely satisfied with your purchase. I am glad we were able to offer a resolution that has rectified the issues experienced. Thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Data da compra: 09/03/2017

0

Consumidor confiável

9 years ago

Quick delivery,gate easy to fit,it will never fall off because of the size of the hinges!! They look like they are the wrong ones and could support the gate on any average castle. But who cares...

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Waltons

9 years ago

Good afternoon,
Thank you very much for your great review and taking my call just now, I'm glad that you are happy with your new gate.
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 18/02/2017

0

TC

Trusted Customer

Earl Shilton

9 years ago

O que Trusted Customer disse sobre a Waltons:

I got what I asked for in good condition and in less time than I expected.

Waltons

9 years ago

Good afternoon,
Thank you very much for your great review,
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 23/02/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Really happy with the quick delivery and the cost of delivery is better than other companies.

Waltons

9 years ago

Good afternoon,
Thank you very much for your brilliant feedback!
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 15/03/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre a Waltons:

Excellent professional service on phone and excellent communication for delivery, quick too.

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback, it's great the hear that you are happy with our service and your new fence panels.
Kindest regards
Mike - Waltons Team

Avaliações de produto

Data da compra: 24/02/2017

0

Avaliações de Waltons

5ft x 6ft Waltons Vertical Feather Edge Garden Fence PanelsMais avaliações deste produtoVisualizar site do produtoFence panels ordered were of excellent quality and just what was required.

7 x 6 Apex Metal Shed - Light GreenMais avaliações deste produtoVisualizar site do produtoGood price good service yes i would recommend your company

Waltons Standard Log Cabin Studio 2.7m x 3.3Mais avaliações deste produtoVisualizar site do produtoshame the door has gaps top and bottom in the centre shabby

Pent Metal Shed 9 x4ft - Foundation KitMais avaliações deste produtoVisualizar site do produtoAsk me again when it us delvered

5 x 6 Waltons Pressure Treated Feather Edge Fence PanelMais avaliações deste produtoVisualizar site do produtoPanels come in different colours. Some looks really weathered

4ft x 6ft Waltons Vertical Hit and Miss Wooden Fence PanelsMais avaliações deste produtoVisualizar site do produtoFlimsy and poorly made compared to others. Cost difference niot enough given quality

6ft x 3ft Waltons Feather Edge Wooden Garden GateMais avaliações deste produtoVisualizar site do produtoAs above..................

4ft x 6ft Waltons Lap Garden Fence PanelsMais avaliações deste produtoVisualizar site do produtothey were as I expected good , I've used Waltons before.

5ft x 6ft Waltons Lap Garden Fence PanelsMais avaliações deste produtoVisualizar site do produtothey were as I expected good , I've used Waltons before.

5ft x 6ft Waltons Lap Garden Fence PanelsMais avaliações deste produtoVisualizar site do produtoWill buy from again!! FAB

4ft x 5'11 Waltons Prague Wooden Garden Fencing PanelsMais avaliações deste produtoVisualizar site do produtoA very good quality product

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?