Paid extra for what I thought would give me delivery by 13:00. It transpired that it was for processing by 13:00 to ensure next day delivery at any time. Plenty of companies will provide this at no...
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Building Supplies Online
Building Supplies Online
12 years ago
Thanks for the feedback.We are sorry you feel like you do but we try to make it as clear as possible that if the order is placed by 1:00 you will receive it the next day. The delivery cost you paid is for a next day service. Our customers are usually notified by text of an expected delivery time so you do not have to wait it all day.
Here you can see our delivery charges explained where it states order before 1pm not delivery before 1pm. http://www.building-supplies-online.co.uk/delivery
BSO web team
Thank you for your feedback, it is very much appreciated.
We are very pleased to hear that you were happy with our service. We hope to see you again soon.
Regards,
BSO web team
Unfortunately the first lorry was unable to offload because of overhead cables. We had to wait a couple of days for a smaller vehicle to deliver. Drivers very pleasant and we understand the problem.
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
We hope that you will continue to use us again in the future.
Regards,
BSO web team
Thank you for your feedback, it is very much appreciated.
We are very happy to hear that you were pleased with our service. We hope to see you again soon.
Regards,
BSO web team
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