Avaliações de Brooks Braithwaite

Hi Heather,

Thank you for leaving feedback for us, we appreciate you taking time to provide your comments.

We are really sorry that you haven't found our service to be of satisfaction and have contacted you directly via email to start resolving your query for you.  

Please do not hesitate to get in touch with us by email (enquiries@petplansanctuary.co.uk) or by calling us on 0345 070 1064, opening hours are Monday -Friday 9am - 5:15pm and we will be very happy to help you.

Your comments are valuable to us and help drive improvements to the products and services we provide.

Kind Regards
The PetPlan Sanctuary Team

Hi Jacqui,

Thank you for taking the time to write your kind review, we really appreciate your comments and are pleased you found our service easy to use!

We have passed on your views regarding your Insurance documentation to our Product Managers.  We are always looking for ways we can improve the service so your comments are invaluable to us. 

If you need any assistance from us in the future please don't hesitate to get in touch, our email is enquiries@petplansanctuary.co.uk and our phone number is 0345 070 1064.  Our opening times are Monday-Friday, 9am-5:15pm.

Kind Regards
The PetPlan Sanctuary Team

Hi Karen,

Thank you for taking time to provide your kind review!  We're really pleased you found our service helpful.

Please do let us know if we can be of any assistance in the future, we will be very happy to help.

Kind Regards
The PetPlan Sanctuary Team

Hello,

Thank you for the kind review.

It's lovely to hear when someone is happy with our service and the product itself! Especially when it includes cover you may find useful.

Kind Regards,
The Petplan Sanctuary Team

Hello Mrs Shiels,

Thank you for the lovely review!

It is always nice to hear when someone is happy with our price and service.

Kind Regards,
The Petplan Sanctuary Team

Hello,

Thank you for taking the time to provide some feedback.

Sometimes our website does take a few days to update when payments have been made, but I have logged in and ensured yours has now updated!

All policy documents are available in the same customer area, but I have sent you an email as well, which hopefully will help!

If you need have any other queries at all, please do let me know.

Kind Regards,
The Petplan Sanctuary Team

Hello Ms Percy,

Thanks for taking the time to leave us a review!

If there is anything we can do to help, please do let us know.

Kind Regards,
The Petplan Sanctuary Team

Hello Mr Meade,

Thank you for taking the time to leave us a lovely review.

It is always nice to hear when someone is happy with our service and product!

Kind Regards,
The Petplan Sanctuary Team

Hello Susan,

Thank you so much for leaving such a kind review.

I am glad we could help and get some insurance put in place for you!

Kind Regards,
The Petplan Sanctuary Team!

Hi Finnula,

Thank you so much for leaving a review.  We try to make our service as efficient as possible for customers so we're very pleased to hear this from you!

Please don't hesitate to get in touch should you need us and we will be happy to assist.

Kind Regards
The Petplan Sanctuary Team