Still not received the product! Still out of stock I Guess - Again!
Brookes UK Ltd.
Brookes UK Ltd.
15 years ago
Good morning Julie
Sincere apologies that you had to look elesewhere for the trousers however we did advise in june that the product was out of stock and that it could be a couple of months. We also sent 3 emails since then to advise still awaiting product and then we were ourselves advised that the product had been discontinued and we sent an email to you immediately to advise and see if you wanted to choose an alternative trouser but had no reply from you.
Once again sincere apologies for any inconvenience caused and hope that this will not stop you from using us again for any other products.
Kind regards
Kay Prendergast
Head of Customer Services
A good company. Delivers promptly, a generally good service
Brookes UK Ltd.
Brookes UK Ltd.
15 years ago
Good afternoon Les
Sorry to hear your comments les, but the Last T shirt you ordered was different to the ones that you have ordered previously and this particular one this time is the value version. Each time you ordered the t shirts you have ordered different ones so this explains the difference.
Kind regards
Kay Prendergast
Head of Customer Services
Consumidor confiável
15 years ago
Thank you for your reply. I APLOGISE if I have that wrong. Would you please advise me of the correct "better quality t-shirts" that I ordered previously as I have no records. I will certainly order those again in the future and keep a record of the reference number.
Thank you again.
We ordered some trousers and paid via the checkout; trousers came in good time and with no problem. However we found the system of ordering embroidered shirts quite irritating and the page kept...
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Brookes UK Ltd.
Brookes UK Ltd.
15 years ago
Good morning Ian
Thank you for your comments concerning your order i am pleased that you are happy with your trousers. With regards to the garments with embroidery we dont have the facility on line to pay for this as the best way to do this is via phone as we will then put together your order and advise of the process of the quotation and ordering and artwork. So if you have logos that you wish to have done then just give us a call and we will do over the phone for you.
kind regards
Kay Prendergast
Head of Customer Services
Avaliações de produto
Data da compra: 29/06/2011
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
15 years ago
excellent and quick service, very pleased.
Avaliações de produto
Data da compra: 29/06/2011
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
15 years ago
Quick and easy to deal with and excellent customer service.especially from Kay.
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