service was very good aprt from one point they said an email would be sent to me on dispatch of my order i never recieved the email
Consumidor confiável
13 years ago
excellent apart from communications
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback! It's great to hear you were pleased with the service we provided. I apologise that you did not receive the despatch e-mail, we have had a slight problem with our system but this is now rectified so you should definitely receive a despatch e-mail for your next order. These sometimes go into customers 'junk' folders so remember to check in there as well! Thank you for your order.
Kind Regards
Rachel Miller
I recently had a situation where a pond pump failed after only two months (a manufacturer fault not a Bradshaws fault). The response from Bradshaws was fantastic. Within 24 hrs of me reporting the...
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Bradshaws Direct
Bradshaws Direct
12 years ago
I apologise for any initial inconvenience, however, I am happy to hear that your issue was resolved in a timely manner.
Kind Regards
Stephanie Spaven
Thank you for taking the time to leave us with such excellent feedback. I would also like to thank you for your repeat custom, we look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
I live in France and have found the service offered by Bradshaws to be excellent and much cheaper than comparable products here in France even when taking the postage into account.
Bradshaws Direct
Bradshaws Direct
12 years ago
It is great to here that you are happy with the products and service that we provided you with. I am pleased to hear that the powersafe box was exactly what you were looking for.
We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
Thank you for your feedback. We do have an advice line you can call on 01904 691169 or a free callback facility available on our website. Please feel free to contact us to discuss the product as there are various factors that can affect how pond treatments work such as the filter system you are using etc. Any of our advisers would be more than happy to discuss this with you further to get to the bottom of your blanket weed problem.
Kind Regards
Rachel Miller
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
