More information in the catalogue would be useful - see below.
Bradshaws Direct
Bradshaws Direct
12 years ago
Thank you for taking the time to leave us with your feedback. I apologise that there is limited information available in the catalogue, however, if you do ever need any further information on any product then please do not hesitate to give us a call on 01904 696933.
Kind Regards
Stephanie Spaven
Always find Bradshaws a good place to buy my pond supplies
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback. I apologise that you have found that the sludge and green water treatments haven't worked for you on this occasion. We do offer a free call back facility on our website or you can contact us on 01904 691169 if you have any problems with any of our products and we would be more than happy to advise the best way to use them.
Kind Regards
Rachel Miller
Disappointed when I ordered it on wednesday evening it took nearly a week to arrive [the following tuesday].
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback, i apologise that you were disappointed with the delivery time. We do state on our website that standard delivery takes 5-7 working days and you received your order within 4 working days which is less than the time quoted.
Kind Regards
Rachel Miller
Thank you for taking the time to leave us with your feedback. I am pleased that you are happy with the pond liner you ordered from us. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
standard delivery, but the items didn't leave the warehouse for 5 days arriving at day 7 following order.
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback. I apologise that you received your item later than you would have liked. We do state on our website that standard delivery is 5-7 working days. The summer months are our busiest time of year so we do ask our customers to expect their deliveries to take up to the full 5-7 working days as quoted, or if our customers need their order urgently we do offer either a 24 hour or 48 hour delivery at an extra cost.
Kind Regards
Rachel Miller
Thank you for your feedback. I am pleased to hear that your order arrived in a timely manner. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
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