Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Boori

Consumidor confiável

4 years ago

Wrong order delivered

Wrong bed colour was delivered and it is a second hand one. Still waiting response to sort it out.

Nav

Boori

4 years ago

Apologies for the inconvenience caused with your order. I will have someone from the service department reach out immediately. Your patience and understanding is appreciated.

Avaliações de produto

Data da compra: 09/03/2022

0

BH

Bee Hepburn

4 years ago

O que Bee Hepburn disse sobre a Boori:

Questionable quality and poor logistics

Sadly it’s an issue with logistics and quality. Firstly, I’m really questioning the quality of our bunk. I always thought Boori was sturdy, quality furniture, but our kids bunk bed creaks and moves...

Ler mais

Nav

Boori

4 years ago

Hi Bee, I apologise for the inconvenience caused with the missing hardware - I can see this has now been reolved. I can assure you Boori furniture is of very high quality. Please do not hesitate to reach out to our service department at services@boori.com.au if you have any concerns. We would like to ensure all our customers are satisfied with their purchase.

Avaliações de produto

Data da compra: 07/03/2022

0

KW

Kristine White

4 years ago

O que Kristine White disse sobre a Boori:

Friendly helpful and efficient.

I placed my order over the phone. The sales person I spoke to was super helpful and made it all very easy for me. The goods were delivered very quickly.

Nav

Boori

4 years ago

Hi Kristine, Thank you for your great feedback on both our customer service and delivery. We look forward to assisting you again soon.

Data da compra: 07/03/2022

0

MH

Martine Hotz

4 years ago

O que Martine Hotz disse sobre a Boori:

The drawers are not made very well . The top drawer gets stuck when closing it. The top of the drawers is too close to the top of the first drawer so it scratches and boori couldn’t give a solution

Nav

Boori

4 years ago

Hi Martine, Im sorry to hear of the issues you are experiencing with the chest of drawers. I will have a chat with somone in service to see if we are able to assist you further. Your patience and understanding is appreciated.

Avaliações de produto

Data da compra: 07/03/2022

0

Consumidor confiável

4 years ago

Boori guard rail for toddler bed

The guard rail is exactly what we were looking for and beautifully crafted. The customer service was great, we received phone calls and emails to share progress of the order and Boori allowed us...

Ler mais

Nav

Boori

4 years ago

Thank you very much for providing feedback on your experience with us at Boori Australia.

Avaliações de produto

Data da compra: 23/02/2022

0

Consumidor confiável

4 years ago

Great Customer ServiceTeam

We had some issues with missing parts- but it was handled swiftly and politely by the customer service team. Every company can make mistakes, but how it is handles these mistakes makes the...

Ler mais

Nav

Boori

4 years ago

Your wonderful feedback is greatly appreciated. I will be sure to pass this on to Celeste.

Avaliações de produto

Data da compra: 24/02/2022

0

Consumidor confiável

4 years ago

Great customer service would definitely buy from them again

Great customer service fixed a wrong address issue promptly after calling them and product was delivered in two days!

Nav

Boori

4 years ago

Thank you for your wonderful feedback on our customer service and quick delivery

Data da compra: 27/02/2022

0

Consumidor confiável

4 years ago

Great product and a very satisfied customer experience!

I ordered the Boori Natty Maxi Bunk Bed over the phone. The sales person was very professional and knew the product well. The shipment was fast. And to our surprise, the delivery person reminded us a...

Ler mais

Nav

Boori

4 years ago

Thank you so much for your wonderful feedback on your experience with us at Boori Australia. The Natty Maxi Bunk bed is a newer product in our range and is very popular. So glad it went together easily without hassle.

Avaliações de produto

Data da compra: 15/02/2022

0

KM

Kerri Martin

Brisbane

4 years ago

O que Kerri Martin disse sobre a Boori:

Perfect Gift

This was a gift i purchased for my son and his partner. They were so pleased, it was exactly what they wanted.

Nav

Boori

4 years ago

Hi Kerri, Thank you for your great feedback. Such a beautiful gift!

Avaliações de produto

Data da compra: 17/02/2022

0

Consumidor confiável

4 years ago

The return process is difficult and pointless to send back your purchase if it isn't large $ value. For something I paid just over $50 for I would of ended up only getting $15 back once you take out...

Ler mais

Nav

Boori

4 years ago

I am sorry to hear that you've had a difficult experience. In the case of change of mind we try to keep the process simple and as cost effective as possible.

Avaliações de produto

Data da compra: 14/02/2022

1

Avaliações de Boori

Natty Toddler Bed (Pre-order for Late March)Mais avaliações deste produtoVisualizar site do produtoThe process of rectifying the issue is taking longer than expected

Bookshelf for Natty Maxi Bunk BedMais avaliações deste produtoVisualizar site do produtoThis looks really nice but the practicality of if isn’t great. It sticks out quite far which is hard for whoever is sleeping under there. Maybe reduce the depth a little.

Trundle Tidy BedMais avaliações deste produtoVisualizar site do produtoWould be good if this was wider when you buy the double bunk since the room is there

Oslo BookshelfMais avaliações deste produtoVisualizar site do produtoLovely and fits loads of books

3 Drawer ChestMais avaliações deste produtoVisualizar site do produtoNot great to put together and doesn’t close nicely on top drawer. Instructions are really bad

Kids' Bed Guard PanelMais avaliações deste produtoVisualizar site do produto

Natty Maxi Bunk Bed with Storage StaircaseMais avaliações deste produtoVisualizar site do produto

Natty Maxi Bunk BedMais avaliações deste produtoVisualizar site do produtoSolid build and looks stylish.

Tidy Bassinet (mattress included) (Pre-order for Mid March)Mais avaliações deste produtoVisualizar site do produtoAnother gift for the kids for my first grandchild. They both love it.

Tidy Tray PadMais avaliações deste produtoVisualizar site do produtoAnd this pad is a must for the Tidy Tray to stop things rolling around.

Tidy Tray (Pack of 2)Mais avaliações deste produtoVisualizar site do produtoA definite must have for the bassinet. It just adds that extra space required to store your baby goodies.

Bassinet MeshMais avaliações deste produtoVisualizar site do produtoI have always loved boori products but can buy the same quality in another brand instore that is easier to return if needed

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?