Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de Boori

Consumidor confiável

4 years ago

The response is very slow. It took 3 weeks for a faulty delivery to arrive (no problem, it happens), then another week to sort it out, and it’s still in progress without any expected times or...

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Boori

4 years ago

Apologies for the delay's you have experienced. I have sent this to our service manager to follow-up for you immediately.

Data da compra: 23/09/2021

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LI

Lia

Melbourne

4 years ago

O que Lia disse sobre a Boori:

Let down by wrong part

We ordered a bunk bed and a loft bed. Delivery of items was on schedule, but there was a wrong part packed in the bunk bed, and so we haven’t been able to assemble it. Kids have been sleeping on...

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Boori

4 years ago

Hi Lia, Apologies for the inconvenience casued. I understand now the correct part has arrived. Please do not hesitate to reach out at services@boori.com.au if we can be of further assistance.

Avaliações de produto

Data da compra: 22/09/2021

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Consumidor confiável

4 years ago

Very good bassinet mattress

Bought a bassinet mattress Good quality made mattresses Baby is comfortable sleeping on this mattress Cleans up well also Light weight but sturdy

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Boori

4 years ago

Thank you for your postive feedback of our Bassinet mattress. I hope your little one has a beautiful nights sleep.

Avaliações de produto

Data da compra: 06/08/2021

0

MK

Melissah Krigstein

4 years ago

O que Melissah Krigstein disse sobre a Boori:

Thank you for your help

Everyone was nice lovely and helpful.

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Boori

4 years ago

Hi Melissah, Thank you for your wonderful feedback on our customer service. If there is anything else we can assist you with, please do let us know.

Avaliações de produto

Data da compra: 21/09/2021

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Carly

Adelaide

4 years ago

O que Carly disse sobre a Boori:

Fast, reliable delivery - good information about the product provided.

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Boori

4 years ago

Hi Carly, Thank you for your excellent feedback on our customer service, speedy delivery and product. And of course your recommendation! The Heron Compact Cot is a beautiful piece and just the perfect size for smaller spaces.

Avaliações de produto

Data da compra: 19/09/2021

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Consumidor confiável

4 years ago

Complete post cot toddler package.

Excellent product. Came quickly which was important as my toddler kept deliberately putting her leg through her cot bars and getting stuck.

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Boori

4 years ago

Thank you for your great feedback on our Natty Toddler Bed. The perfect transition for when little one is ready to move out of their cot.

Avaliações de produto

Data da compra: 24/08/2021

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Consumidor confiável

4 years ago

Get a better shipping company

Long wait for despatch of goods. Tracking of package doesn’t work. No idea where our stuff is. Hasn’t arrived.

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Boori

4 years ago

I am sorry to hear you have experienced difficulties with tracking your order. From what I can see this order has been delivered. Please reach out at online@boori.com.au if this is not the case. We are more than happy to chase this up for you with our freight team. Your patience and understanding during these unprecedented time is greatly appreicated.

Data da compra: 17/09/2021

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Consumidor confiável

4 years ago

Am very happy with the actual product however the parts required to put the product together were not sealed and had come free in the box. After opening some of the parts had escaped during transit...

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Boori

4 years ago

I am sorry to hear what has happened. Unfortunately I cannot find a service/warranty claim processed for this order. If you are still experiencing difficulties with putting your changetable together, please reach out at services@boori.com.au.

Avaliações de produto

Data da compra: 16/09/2021

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JA

Jackie

4 years ago

O que Jackie disse sobre a Boori:

Fast delivery once the cot became available for shipment (we purchased on pre-order). A beautiful cot, easy to put together with the instructions. We can’t wait to use it when our baby arrives.

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Boori

4 years ago

Hi Jackie, Thank you for your great feedback on both the delivery and product. I hope your little ones loves their cot and sleeps like a dream. We look forward to assisting you again soon.

Avaliações de produto

Data da compra: 11/09/2021

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Consumidor confiável

4 years ago

Great product but need to switch delivery company

The product is very good - easy to assemble and sturdy and comfortable. It also looks great. The only downside was the delivery. I got home to find the bed and mattress had been unceremoniously...

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Boori

4 years ago

Thank you for your positive feedback on our product. The Natty bedside bed is quickly becoming one of our best sellers. I am sorry to hear you have had issues with your delivery. I will escalate this instance to our despatch team to further investiagte. Please do not hesitate to reach out if you experience any further issues.

Avaliações de produto

Data da compra: 15/09/2021

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Avaliações de Boori

Natty King Single Bunk Bed (Pre-Order for Mid October)Mais avaliações deste produtoVisualizar site do produtoSee earlier post / sent with wrong part so unable to assemble. Still waiting on correct part to arrive

Natty Single Loft Bed (Pre-order for Early October)Mais avaliações deste produtoVisualizar site do produtoPleased with this. Child loves it

Bassinet MattressMais avaliações deste produtoVisualizar site do produtoJust a better mattress than I’ve checked out other brands This one was the winner

Plus Full Size Bed KitMais avaliações deste produtoVisualizar site do produtoFast delivery . Lovely service . Smooth process

Breathable Mattress 119 x 65 x 11cm (for compact cots)Mais avaliações deste produtoVisualizar site do produtoGood quality, firm mattress - mattress protector provides a slightly softer surface so would recommend purchasing that also.

Compact Cot Fitted Mattress Protector (119cm x 65cm)Mais avaliações deste produtoVisualizar site do produtoLovely feel, soft and comfortable.

Heron Compact CotMais avaliações deste produtoVisualizar site do produtoEasy to put together, great quality materials and lovely colour - would definitely recommend if you’re looking for a simple/no fuss cot that’s good value for money. Only drawback is you need to buy...Ler mais

Natty Toddler BedMais avaliações deste produtoVisualizar site do produtoClever Design. I love that her Boori cot mattress fits the toddler bed. No need to purchase an extra mattress and all the linen fits. Very smart!

Arched 3 Tier ChangerMais avaliações deste produtoVisualizar site do produtoGood quality materials and colour.

Natty Cot Bed (Pre-order for Late September)Mais avaliações deste produtoVisualizar site do produto

Bedside Bed Pocket Spring Mattress (159 x 79cm)Mais avaliações deste produtoVisualizar site do produtoVery comfortable mattress. My son is sleeping better than ever.

Natty Bedside BedMais avaliações deste produtoVisualizar site do produtoIt’s a great product - nice design and easy to assemble

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?