Don't always get the game's you want,and when there website got hacked and money was taken from my account ,no compensation from this company for all the messing about I had to go through with my...
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Andrew
Boomerang
10 years ago
Hello Sean
Thanks for your feedback,
I'm sorry to hear your card details were compromised.
In February 2015 we changed our payment platform and moved all card datastorage to Sage Pay.
Sagepay are a Level 1 Compliant Payment Provider and so when details are heldby them, they are as secure as possible. We hold the last 4 digits only, andexpiry date for your card, for website administration, which is standardpractice.
This new platform and the additional security monitoring we have implemented,are part of our commitment to make renting and purchasing from Boomerang assecure as it possibly can be.
After this change our site and security was reviewed by a third party PCI QSA Companywho has certified us as PCI compliant.
Since this event at the start of 2015 we've had no other security concerns.
We give all customers estimated what times on popular titles and always review wait times daily. Any popular new release that has a long wait we will get more stock in to bring the wait time down.
We also offer advice on how to manage rental list and put yourself in the best postition to receive a new release game for release day.
Thanks Boomerang
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Trusted Customer
10 years ago
O que Trusted Customer disse sobre a Boomerang:
Brilliant service, brilliant team.
Brilliant service on the odd occasion I have had to call due to an issue every member of boomerang I have spoken to have resolved the issue very quick and are always very helpful. I have recommended...
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Trusted Customer
Clacton-on-sea, England
10 years ago
O que Trusted Customer disse sobre a Boomerang:
Quality service, highly recommended.
Quick turn around of games, good selection of games. So far haven't got a negative thing to say about the service. Not sure why more people don't use it!
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Consumidor confiável
10 years ago
Fast and efficient service
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Trusted Customer
Gosforth
10 years ago
O que Trusted Customer disse sobre a Boomerang:
Very good service. Only slight complaint is over the delivery times and waiting for popular titles.
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Consumidor confiável
10 years ago
Thumbs up
Never had any problems
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Trusted Customer
Scarborough
10 years ago
O que Trusted Customer disse sobre a Boomerang:
Best place for games
Absolutely love this place get the games I want and have the ones coming out in the future waiting till they come out highly recommend *****
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Trusted Customer
Glasgow
10 years ago
O que Trusted Customer disse sobre a Boomerang:
Great selection and excellent service
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Consumidor confiável
10 years ago
Needs more stock of Nintendo games.
Needs more stock of Nintendo games (for WiiU and 3DS). Some games aren't even listed on your system.
Andrew
Boomerang
10 years ago
Hello Richard
Thanks for your feedback,
I'm sorry that you'v had to raise concerns about or level of stock.
With all of our games we stock to customer demand and this means that with some smaller titles or less demanded consoles our level of stock might be much smaller than in comparison to major releases.
We carefully monitor requests before games release and do the same after release to see if we need to increase our stock level to bring down wait times for games.
We have recently increased our stock with regard to WIIU tites and are looking to do the same for 3DS.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Thanks for your feedback,
I'm sorry to hear your card details were compromised.
In February 2015 we changed our payment platform and moved all card datastorage to Sage Pay.
Sagepay are a Level 1 Compliant Payment Provider and so when details are heldby them, they are as secure as possible. We hold the last 4 digits only, andexpiry date for your card, for website administration, which is standardpractice.
This new platform and the additional security monitoring we have implemented,are part of our commitment to make renting and purchasing from Boomerang assecure as it possibly can be.
After this change our site and security was reviewed by a third party PCI QSA Companywho has certified us as PCI compliant.
Since this event at the start of 2015 we've had no other security concerns.
We give all customers estimated what times on popular titles and always review wait times daily. Any popular new release that has a long wait we will get more stock in to bring the wait time down.
We also offer advice on how to manage rental list and put yourself in the best postition to receive a new release game for release day.
Thanks
Boomerang