No contact after order confirmation despite saying dispatch day would be advised. Only one of 3 items delivered by almost 3 weeks later with no explanation/contact and no response to email enquiry
Richard
Bababing!
2 years ago
Good Afternoon,
We're truly sorry for the wait you've experienced. 🕒 On April 16th, at 10:15 am, we did send an email detailing the out-of-stock status of some items, including when we expect them back in stock. We also offered you a direct line to contact me for a quick chat and iron out any concerns. 📧
Could you double-check your inbox and perhaps the spam folder for an email from richard@bababing.com? Sometimes, emails take a detour there.
If email's too slow, we're just a phone call away for an instant fix! 📞
Avaliações de produto
Data da compra: 26/03/2024
0
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Consumidor confiável
2 years ago
Amazing service!
I couldn’t fault the service or the changing bag.
Thank you so much
Richard
Bababing!
2 years ago
You're welcome! So pleased you're happy with everything. 😄
Avaliações de produto
Data da compra: 07/04/2024
0
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BH
Bev Hammerton
2 years ago
O que Bev Hammerton disse sobre a Bababing!:
Quick delivery.
Richard
Bababing!
2 years ago
Thrilled to hear your delivery was speedy! Thanks for letting us know. 😊
Avaliações de produto
Data da compra: 04/02/2024
0
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AM
Ammen Myudeen
2 years ago
O que Ammen Myudeen disse sobre a Bababing!:
I did not recieve the product i ordered
Richard
Bababing!
2 years ago
Hi Ammen,
Really sorry for the mix-up! 🤦♂️ Glad we've got this sorted quickly for you! 👍
Avaliações de produto
Data da compra: 02/04/2024
0
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Consumidor confiável
2 years ago
Delivery was late
Nick
Bababing!
2 years ago
Hi,
Firstly, I do apologise that our delivery times were not up to your requirements. After reviewing your order, it was noted that your order arrived with us on Friday 29th March which was Easter Good Friday. Unfortunately our offices and Warehouse were closed during the Easter Holiday, however we ensured your order was despatched as soon as we arrived back after the Easter break.
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