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Avaliações AXA Commercial Lines and Personal Intermediary | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/axa-commercial-lines-and-personal-intermediary | Feefo - Brasil

Exibindo todas as 4,734 avaliações

Consumidor confiável

3 days ago

Data da compra: 01/08/2025

Very good.

Emma

AXA Commercial Lines and Personal Intermediary

21 hours ago

Thank you for your feedback-Emma-The Claims Team

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Consumidor confiável

7 days ago

Data da compra: 18/07/2025

Avoid at all costs!

AXA never got back to me! I'm not sure why they expect a feedback! You deserve 0 stars, not even 1!

Emma

AXA Commercial Lines and Personal Intermediary

7 days ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Emma - The Claims Team

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Mrs Lin

Bristol

13 days ago

Data da compra: 22/07/2025

O que Mrs Lin disse sobre a AXA Commercial Lines and Personal Intermediary:

Thankyou Dagmara. If only everyone was as professional as you.

If you ever get to deal with Dagmara at AXA you will be fine. It’s my first time ever having to make insurance claim. Something I wish no one ever has to go through. Dagmara is so supportive and very...

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Emma

AXA Commercial Lines and Personal Intermediary

13 days ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. Emma - The Claims Team

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Consumidor confiável

23 days ago

Data da compra: 12/07/2025

Straightforward and easy to deal with

Spoke to two or three different personnel, each of whom were friendly and professional. The staff member, Molly, who dealt with the actual claim, was patient, courteous and very efficient.

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

22 days ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team

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Glyn Hopkin Ltd

ROMFORD

28 days ago

Data da compra: 04/07/2025

O que Glyn Hopkin Ltd disse sobre a AXA Commercial Lines and Personal Intermediary:

Professional, great friendly customer service .

I have always found the service first class. The staff are very knowledgeable, and friendly. You never haver to wait long to speak to someone on the phone unlike other insurers.

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

28 days ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team

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Consumidor confiável

1 month ago

Data da compra: 04/07/2025

My first Claim on my insurance in over 20 years !

It was a quick and efficient service It was my first time making a claim , so I was worried but I had the correct information required and it was pretty simple

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

29 days ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team

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Consumidor confiável

1 month ago

Data da compra: 29/06/2025

Terrible customer service

Shocking. The people would reply once a week if I was lucky and only if I chased. Were purposefully unhelpful with their questions and answers. Everyone other than the first person I first raised...

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Paul Sanderson

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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Peter Sullivan

London

1 month ago

Data da compra: 29/06/2025

O que Peter Sullivan disse sobre a AXA Commercial Lines and Personal Intermediary:

Avoid AXA

Instant attempts to avoid paying a claim trying to use the excuse a camera is not insured if outside the home, where do they think people take photographs? Avoid like the plague and if they think...

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Paul Sanderson

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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Keshavji, Fatehali

Cheshire

1 month ago

Data da compra: 23/06/2025

O que Keshavji, Fatehali disse sobre a AXA Commercial Lines and Personal Intermediary:

My tenant with a small business had burglary.

Good

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team

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Ellie

1 month ago

Data da compra: 11/06/2025

O que Ellie disse sobre a AXA Commercial Lines and Personal Intermediary:

Save yourself the pain and don't bother.

It was virtually impossible to get in touch with AXA. I escalated and made a complaint as I had to wait a ridiculously long time to get in touch with someone about my camera repair. They then decided...

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Paul Sanderson

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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Sobre AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom

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