We are a leading, award winning, outsourced Employment Law, HR and Health and Safety company.
Serviço
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classificações no último ano
Exibindo todas as 620 avaliações
Consumidor confiável
Verificado pela Feefo
8 years ago
Excellent customer services
Good employment law referencing
fasr and efficient service
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TC
Trusted Customer
Verificado pela Feefo
London
8 years ago
O que Trusted Customer disse sobre a Avensure:
Employment Law service is Excellent; some areas need to improve support.
I have found the Employment Law service extremely useful, I contact my account manager on this line frequently and find the other members of this team extremely helpful.
However; I have had very...
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Richard
Avensure
8 years ago
Hi Fiona,
Thank you for providing your review of Avensure's services. Firstly we are pleased to hear that our HR support advice line is extremely useful to you however it would appear that there are other areas of our service which have caused frustration to you. Please can you clarify if these issues are still outstanding and if so i will arrange for a member of the relevant team to contact you ASAP?
Kind regards,
Richard
TC
Trusted Customer
8 years ago
Hi Richard,
Most of my query has now been resolved. The avensure team has been very helpful. However; I would still like more support with the Absence Management software. I would like to have a preview of the software and run through of how the system works as I have not been able to see it.
Thank you
Fiona
Richard
Avensure
8 years ago
Hi Fiona
Many thanks for your swift reply. I will email you separately with a link to our Absence Management web page which features a demo video plus key features and benefits. Furthermore I will arrange for someone to contact you directly to answer any questions that you may have regarding the system.
Kind regards,
Richard
TC
Trusted Customer
8 years ago
Thank you Richard!
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Consumidor confiável
Verificado pela Feefo
8 years ago
Good advise but not required on regular basis ' and therefore is quite expensive service.
Regular advisory informative newsletters or seminars for customers could be beneficial and add to the service.
Richard
Avensure
8 years ago
Hi
Many thanks for taking the time to provide your review of our services. We are very pleased to hear that the quality of the advise you are receiving is to your satisfaction.
In terms of the newsletters, as an Avensure client you should be receiving our HR24 and Safety Signpost emails, is this the case? We also have a selection of online training courses available which you may or not be aware about.
Is it worth me arranging for somebody to give you a quick call to run through everything you have available to you as a client? It's important for us that you feel you are receiving value for money from our service on the whole.
Kind regards
Richard
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Trusted Customer
Verificado pela Feefo
8 years ago
O que Trusted Customer disse sobre a Avensure:
Very good
Richard
Avensure
8 years ago
Hi Catherine
We are happy to hear that you are satisfied with our service, please don't hesitate to tell us about anything you think we could do extra or better in the future. We greatly appreciate the time taken to provide your Avensure review.
Kind regards
Richard
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Trusted Customer
Verificado pela Feefo
8 years ago
O que Trusted Customer disse sobre a Avensure:
Sylwia is always excellent and helps us address our business related issues.
Richard
Avensure
8 years ago
Hi Abishek
Great news to hear that Sylwia is assisting you and helping you with your issues. Many thanks for taking the time to provide your Avensure service review.
Kind regards
Richard
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Trusted Customer
Verificado pela Feefo
8 years ago
O que Trusted Customer disse sobre a Avensure:
FIRST CLASS
The advice given has been first class. Helped us everything step of the way, nothing is too much trouble. Very quick with responses.
Richard
Avensure
8 years ago
Hi Peter
That's fantastic, thank you so much for taking the time to provide your review and great to hear you are enjoying using our service.
Kind regards
Richard
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Trusted Customer
Verificado pela Feefo
8 years ago
O que Trusted Customer disse sobre a Avensure:
Nothing ever gets resolved.
1
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TC
Trusted Customer
Verificado pela Feefo
8 years ago
O que Trusted Customer disse sobre a Avensure:
great advice every time and very easy to get through to speak to someone on the phone.
Richard
Avensure
8 years ago
Hi Catherine
Many thanks indeed for taking the time to provide your Avensure review.
Kind regards
Richard
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Consumidor confiável
Verificado pela Feefo
8 years ago
Great.
Richard
Avensure
8 years ago
Hi
Thank you very much for providing your review, we appreciate it greatly.
Kind regards
Richard
0
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TC
Trusted Customer
Verificado pela Feefo
8 years ago
O que Trusted Customer disse sobre a Avensure:
good supportive team
Richard
Avensure
8 years ago
Hi Gitesh
Good news, I'm really pleased to hear you are happy with our service. Thanks a lot for taking the time to provide your Avensure review.
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
