Alton Towers Holidays não é mais um cliente ativo da Feefo
Exibindo todas as 15,891 avaliações
Consumidor confiável
Verificado pela Feefo
5 years ago
Fantastic place!
Easy to navigate and book! Big well to them in difficult times
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MW
Mr Wheatley
Verificado pela Feefo
Redcar
5 years ago
O que Mr Wheatley disse sobre a Alton Towers Holidays:
A very enjoyable visit
Check in process was efficient and covid friendly. All staff members we had contact with were all very polite and helpful. Overall we had a great experience both in the hotel and the theme park....
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Consumidor confiável
Verificado pela Feefo
5 years ago
Good booking process
Booking was easy and easy to do online
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Consumidor confiável
Verificado pela Feefo
5 years ago
Great
Straightforward . The agent was knowledgeable and gave me confidence booking.
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Consumidor confiável
Verificado pela Feefo
5 years ago
Rebooking easy due to covid cancellations
Easy, break got cancelled due to covid, voucher issued immediately allowing me to rebook a later date . Didnt have to ring up and speak to anyone . I know it will get cancelled again out of alton...
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Consumidor confiável
Verificado pela Feefo
5 years ago
Change option needed online
Easy to get hold of customer service when I needed to change the booking - marked down due to not having the option to do this online at my leisure
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Consumidor confiável
Verificado pela Feefo
5 years ago
Bad Experience
- there was a pipe missing from the bathroom sink, water just poured on to the floor, had to use a bucket, staff weren't interested when mentioned at check out
- for an expensive hotel the...
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Consumidor confiável
Verificado pela Feefo
5 years ago
Fine
Worked well, although it was unclear that All the activities associated with an overnight stay are to be taken on the day of arrival (e.g. swimming could just have easily been taken day of departure).
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Consumidor confiável
Verificado pela Feefo
5 years ago
Bad covid cleanliness
Disappointed with the cleanliness of the room especially as this should be a main priority during a pandemic. Very dusty. The bedding was very tired and stained. No bottom sheet just a mattress...
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MC
Miss Collier
Verificado pela Feefo
5 years ago
O que Miss Collier disse sobre a Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
