Alton Towers Holidays não é mais um cliente ativo da Feefo
Exibindo todas as 15,891 avaliações
Consumidor confiável
Verificado pela Feefo
5 years ago
Poor service!
0
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MB
Mrs Baker
Verificado pela Feefo
5 years ago
O que Mrs Baker disse sobre a Alton Towers Holidays:
Easy to book, all room options and prices clearly available
Booked with ease. Very straight forward. I used a voucher which I was able to enter at the checkout without any issues
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MJ
Mrs Jones
Verificado pela Feefo
5 years ago
O que Mrs Jones disse sobre a Alton Towers Holidays:
Customer service
I had trouble booking some parts of the Santa sleepover short break but after contacting the customer service they were more than helpful and as promised they did get back to me a few days later....
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0
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SH
Sheeplady
Verificado pela Feefo
Nottinghamshire
5 years ago
O que Sheeplady disse sobre a Alton Towers Holidays:
Give em a call
When I phoned them, they sorted out in five minutes what I’d been struggling over online for ages (I had quite a large party & a complicated booking) very friendly and helpful & listened to what I...
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0
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MH
Mr Himmens
Verificado pela Feefo
5 years ago
O que Mr Himmens disse sobre a Alton Towers Holidays:
website improvement
The booking on the website only works on 'big sur' when extended to fill the whole page. This seems strange. More photo's of rooms and amenities would be good.
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MP
Mr Phillipson
Verificado pela Feefo
Cheshunt
5 years ago
O que Mr Phillipson disse sobre a Alton Towers Holidays:
Why all of a sudden do you have to book the park tickets separately? Surely the main reason for booking the hotel on site is to go to the park....
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Consumidor confiável
Verificado pela Feefo
5 years ago
Disappointed
There were a number of elements required for my booking, however, when I booked there was no option to tell me the availability of these elements, meaning I paid for my stay then found out that lots...
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0
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Consumidor confiável
Verificado pela Feefo
5 years ago
Family weekend
Need more photos of the rooms in the different hotels.
After booking you are told you need to book a time slot for breakfast but no slots were available to book.
It’s cheaper to book the theme park...
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0
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MS
Mr Saunders
Verificado pela Feefo
Billingham
5 years ago
O que Mr Saunders disse sobre a Alton Towers Holidays:
Polite professional very helpful great customer service
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MC
Mr Coombes
Verificado pela Feefo
Kettering
5 years ago
O que Mr Coombes disse sobre a Alton Towers Holidays:
Great Booking Line Team
I did have trouble booking online due to the nature of my Enquiry. However, I got straight through to such a friendly member of the team on the telephone, who dealt with all my requests to get me...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
