I guess we all need a bit of negative feedback in order to make the good reviews seem legit. We cant please everyone so it seems.
Yes, the old aerial was left as we cant take peoples property away with us and we would get charged for commercial waste if we dispose.
The missed appointment was due to a slow email / text conversation and I have apologised for this.
We did try to attempt the revisit but unfortunately we don't work on an evening unless we were to be in your area.
If this would have been dealty with more amicabally, we would have offered some sort of rebate in the event we couldnt attend in working hours. Im sorry for the way you feel and the way this has been left. Aerials Direct