Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações AAA Travel | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/aaa-club-alliance | Feefo - Brasil

Exibindo todas as 6,129 avaliações

Consumidor confiável

2 years ago

Data da compra: 03/07/2022

The Virginian Lynchburg Curio Collection

Mais avaliações deste produto (1)Visualizar site do produto

The Virginian was phenomenal with great service. Rooms provided more than adequate size and bathrooms presented a spa like presence.

Your Room : Excepcional

Hotel Staff : Excepcional

Hotel Public Spaces : Excelente

Hotel Cleanliness : Excepcional

Hotel Location : Excepcional

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Consumidor confiável

2 years ago

Data da compra: 10/07/2022

Sheraton Harrisburg Hershey Hotel

Mais avaliações deste produto (1)Visualizar site do produto

We had a great stay and every staff member we met were great. However, the bed was extremely hard and there was an almost constant humming that could be heard in our room (maybe from the elevator).

Your Room : Excelente

Hotel Staff : Excepcional

Hotel Public Spaces : Excepcional

Hotel Cleanliness : Excepcional

Hotel Location : Excepcional

Tara

AAA Travel

2 years ago

Hello, We are happy to hear you had a pleasant stay at the Sheraton Harrisburg/Hershey Hotel. As a member service organization your feedback is important and we appreciate you taking the time to share your comments with us. Regards, AAA Travel

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Consumidor confiável

2 years ago

Data da compra: 22/07/2022

Best Western Atlanta-Marietta Ballpark Hotel

Mais avaliações deste produto (3)Visualizar site do produto

Dated building but very clean room. Friendly staff.

Your Room : Excelente

Hotel Staff : Excepcional

Hotel Public Spaces : Bom

Hotel Cleanliness : Excepcional

Hotel Location : Bom

Tara

AAA Travel

2 years ago

Hello, We are happy to hear you had a pleasant stay at the Best Western Atlanta-Marietta Ballpark Hotel. As a member service organization your feedback is valuable to us and we appreciate you taking the time to share your comments. Regards, AAA Travel

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Consumidor confiável

2 years ago

Data da compra: 18/07/2022

Country Inn & Suites by Radisson Rocky Mount

Mais avaliações deste produto (7)Visualizar site do produto

The room was not clean on our return trip. The bed squeaked

Your Room : Abaixo do padrão

Hotel Staff : Excelente

Hotel Public Spaces : Bom

Hotel Cleanliness : Abaixo do padrão

Hotel Location : Excelente

Tara

AAA Travel

2 years ago

Hello, We are disappointed to hear your stay was not satisfactory. As a member service organization your feedback is valuable to us and we will share this information with the hotel. We appreciate you taking the time to provide your feedback. Regards, AAA Travel

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Alice Penza

2 years ago

Data da compra: 16/07/2022

DiamondHead Beach Resort

Mais avaliações deste produto (2)Visualizar site do produto

The location was perfect. On the beach, our room had a view and we had a connecting balcony to our friends staying next to us. The rooms were clean and spacious.

Your Room : Excepcional

Hotel Staff : Excepcional

Hotel Public Spaces : Excepcional

Hotel Cleanliness : Excepcional

Hotel Location : Excepcional

Tara

AAA Travel

2 years ago

Hello Ms. Penza, We are happy to hear you had a wonderful stay at the DiamondHead Beach Resort. As a member service organization your feedback is valuable to us, and appreciate you taking the time to share your comments. Regards, AAA Travel

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Consumidor confiável

2 years ago

Data da compra: 10/07/2022

DoubleTree by Hilton Hotel Newark Airport

Mais avaliações deste produto (1)Visualizar site do produto

We booked this hotel to be near Port Liberty for our cruise and to park our car for the week. Half of the parking lot is leased out to a 3rd party and those spaces are unavailable with notices to...

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Your Room : Bom

Hotel Staff : Bom

Hotel Public Spaces : Bom

Hotel Cleanliness : Bom

Hotel Location : Excelente

Tara

AAA Travel

2 years ago

Hello, We are disappointed to hear that your stay was unsatisfactory and of the issues you experienced. As a member service organization your feedback is important to us and we will forward this information to the hotel. We appreciate you taking the time to share your comments with us. Regards, AAA Travel

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Maritza Hernandez

2 years ago

Data da compra: 09/07/2022

Best Western Plus Hanes Mall Hotel

Mais avaliações deste produto (2)Visualizar site do produto

Room was dirty. Curtains had burn marks. Stains on the carpet and bed bugs. Staff was blase when I told them I was checking out due to a bed bug. Difficulties getting full refund. AAA customer...

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Your Room : Fraco

Hotel Cleanliness : Fraco

Tara

AAA Travel

2 years ago

Hello, As a member service organization your feedback in very valuable to us. We are disappointed to hear that your stay at this Best Western property was unsatisfactory and will forward this information to the hotel. We are happy to hear our customer service department has been able to assist you, and appreciate you sharing your comments with us. Regards, AAA Travel

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Consumidor confiável

2 years ago

Data da compra: 15/07/2022

Fairfield Inn by Marriott Portland Maine Mall

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Cozy and conveniently located to the city.

Your Room : Excelente

Hotel Staff : Excepcional

Hotel Public Spaces : Excepcional

Hotel Cleanliness : Excepcional

Hotel Location : Excepcional

Tara

AAA Travel

2 years ago

Hello, We are happy to hear you had a pleasant stay at the Fairfield Inn, Portland Maine Mall. As a member service organization your feedback is valuable and we appreciate you taking the time to share your comments with us. Regards, AAA Travel

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Consumidor confiável

2 years ago

Data da compra: 11/07/2022

Holiday Inn Hyannis an IHG Hotel

Mais avaliações deste produto (1)Visualizar site do produto

The staff was very friendly and helpful and the service at the hotel was great. I’d definitely go back there on our next trip to the Cape Cod area!

Your Room : Excepcional

Hotel Staff : Excepcional

Hotel Public Spaces : Excelente

Hotel Cleanliness : Excepcional

Hotel Location : Excepcional

Tara

AAA Travel

2 years ago

Hello, We are happy to hear you had a 5-star stay at the Holiday Inn Hyannis. As a member organization your feedback is important to us and we appreciate you taking the time to share your comments. Regards, AAA Travel

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Consumidor confiável

2 years ago

Data da compra: 13/07/2022

Days Inn by Wyndham Mackinaw City - Lakeview

Mais avaliações deste produto (1)Visualizar site do produto

The room smelled of tobacco, the air conditioner was not on when we arrived, the remote control to the television was defective and only one chair on the balcony. The clerk at the desk listened to...

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Your Room : Abaixo do padrão

Hotel Staff : Bom

Tara

AAA Travel

2 years ago

Hello, As a member service organization, your feedback is very valuable to us. We are disappointed to hear that your stay was not satisfactory and will forward this information to the hotel. We appreciate you taking the time to share your comments with us. Regards, AAA Travel

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Sobre AAA Travel

AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.

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