Excellent service from ordering to delivery and very efficient when making payment over the phone. Would recommend for a great range of products and fast delivery.
Craig Eyre
YPO
9 years ago
Thank you for your review,
We are pleased to see that you find our service excellent and ordering service and delivery very efficient. It is good to see that you like the range of products YPO has on offer.
Kind regards
Craig
E-Comms Team
Recenzje produktów
Data zakupu: 08/06/2016
0
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TC
Trusted Customer
9 years ago
Co Trusted Customer sądzi o YPO:
Ok - except they left the wrong delivery note.
Craig Eyre
YPO
9 years ago
Thank you for your feedback,
I am sorry that the delivery note which was left for you was incorrect. if you ever need a copy of a delivery/advice note please get in touch with us at contafctus@ypo.co.uk and we can arrange to send the one you require directly to you via email.
Great website and wonderful choice of educational products, all at good value. Easy ordering and fast delivery. Simply PERFECT - Thank you YPO
Craig Eyre
YPO
9 years ago
Thank you for your review,
We are happy to see that you like our website and range of products. We also like to see that you find it easy to order through YPO and like our fast delivery service.
when I had not received an email with delivery date within their stated timeframe, I contacted them and was given a date for delivery, this did not happen and I had to chase it up again.
Previously...
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Craig Eyre
YPO
9 years ago
Thank you for your feedback,
I have looked at the order and unfortunately on this occasion delivery was made outside of our normal 3-5 working day timescales. From what I can see it appears that the order was originally due to be delivered by YPO on 23/06/16 but due to unforeseen circumstances the goods did not leave our warehouse. the items were then dispatched via our courier TNT on 24/06/16 for delivery. Please accept our apologies for this.
I have checked your account and you are set up to receive email notifications. I am not sure why you didn't get anything on this occasion.
If you would like us to investigate this further please get in touch at contactus@ypo.co.uk and we will be happy to assist you further.
Kind regards
Craig
E-Comms Team
Recenzje produktów
Craig Eyre
YPO
9 years ago
Thank you for your feedback,
We are sorry to see that the paper arrived in torn packaging. If you have any issues at all and would like us to arrange collection/replacement of the goods please get in touch at contactus@ypo.co.uk and we will organise this for you.
Service is fast and prompt, you can ring for next day delivery. If there is a problem with an order this is rectified immediately and if we ordered incorrect try happy to exchange.
Craig Eyre
YPO
9 years ago
Thank you for your review,
We are pleased to see that you find our service fast and prompt and that you are taking advantage of our next day delivery service. We are also glad to see that if you have any issues we have been able to resolve them or you straight away.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.