Not a lot that can go wrong - it's a delivery of a known item. It was delivered when advised, but to wrong address. It's the POST OFFICE delivering for goodness sake!
Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that you were unhappy with the location of where your order was delivered.
I have passed your comments onto the courier as the delivery of orders to incorrect addresses is not what we would expect for our customers.
Please accept my further apologies for any inconvenience this has caused you.
I was surprised at how quickly they processed my order as unfortunately I had incorrectly added 2 when I only wanted one. So a little frustrated that I wasn't able to change the order despite calling...
The problem is less with postofficeshop.co.uk and more with the delivery team. I have already sent pictures of my delivery to postofficeshop.co.uk. I took delivery of a package and when I came to...
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Sarah J
Post Office Shop
8 years ago
Good Morning,
Thank you for your feedback. Please accept my apologies that your order was not delivered in the manner that we expect our customers to receive.
I have made sure to pass on your comments to our customer service team to make sure that they are aware of your extra comments in regards to your delivery.
So easy to use the site, I found just what I was looking for . The delivery was prompt and well wrapped too.
Recenzje produktów
Data zakupu: 02/05/2018
0
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Wiarygodny klient
Zweryfikowano przez Feefo
8 years ago
The item I ordered was damaged. I called the post office to arrange a picj=k up, but nobody has come to collect yet
Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that your order was in a damaged condition when you received it.
I can see that you have spoke to our customer services department who have advised that a free of charge replacement was authorised and processed for you on the 16/5/18.
You should receive this soon.
A collection of the damaged original order has also been arranged alongside this.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
