W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Wotif | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/wotif-australia | Feefo

Wyświetlono wszystkie recenzje: 101,308

Wiarygodny klient

11 years ago

Like the new look WOTIF website. A lot more user friendly.

Wiarygodny klient

11 years ago

I had tried 4 hotels that said they had rooms available. Even though I actioned the…

I had tried 4 hotels that said they had rooms available. Even though I actioned the request straight away the sale would not go through. I was constantly being told the rooms were not available past...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We’re sorry to hear our site was experiencing a technical issue during your booking. We’ll share your feedback with our site team to investigate.

Wiarygodny klient

11 years ago

Easy, no-fuss, free cancellation bookings. What more could one ask for? Thanks wotif!

Wiarygodny klient

11 years ago

I put in 1 adult and 3 children..it gave me my options for Belmercer and I…

I put in 1 adult and 3 children..it gave me my options for Belmercer and I chose Family room. When it came to pay it only had 1 adult...I added in comments that I hoped it had room for all as its...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We're sorry to hear about the experience you had booking online and understand how frustrating it can be when something goes wrong with a booking. If you need further support with your booking, please get in touch with our customer support team at https://www.wotif.com/service/ so we can assist.

Wiarygodny klient

11 years ago

I think you need to mention tax invoice again clearer on the bookings.

Wiarygodny klient

11 years ago

I don't like the new layout, it's harder to compare accommodation.

Wiarygodny klient

11 years ago

The options are a bit harder to sort through, it doesnt seem to be as…

The options are a bit harder to sort through, it doesnt seem to be as clear as it used to be in the table but i still found the experience easy.

Wiarygodny klient

11 years ago

Don't like the change to the website. Prefer the old format where you could see…

Don't like the change to the website. Prefer the old format where you could see all options grouped by star rating. It was much more efficient and easy to use. Now when calling Wotif, everyone...

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Wiarygodny klient

11 years ago

New website devoid of the customer experience. Prior website clear /simple. New website gimmicky /…

New website devoid of the customer experience. Prior website clear /simple. New website gimmicky / tabloid style. Not what a search engine is all about. Its enough for me to start using other...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.

Wiarygodny klient

11 years ago

Initially I found the new website a little confusing and booked accommodation using a different…

Initially I found the new website a little confusing and booked accommodation using a different provider. Gave it another go, when I had more time, and managed to navigate around it easily.

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