W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Wotif | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/wotif-australia | Feefo

Wyświetlono wszystkie recenzje: 101,308

Wiarygodny klient

11 years ago

It was a shock at first to use your new website especially multiple nights showing…

It was a shock at first to use your new website especially multiple nights showing the total cost rather than per night. Booking was much easier.

Wiarygodny klient

11 years ago

Much easier to use the new format.

Wiarygodny klient

11 years ago

I telephoned Bella Vista Motel from Perth airport (happy to forward copy of photo re telephone…

I telephoned Bella Vista Motel from Perth airport (happy to forward copy of photo re telephone call) on Tuesday 31/3/15 to advise them of our late arrive in Sydney and check in at Motel would be...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip. To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary). Find itinerary online: https://www.wotif.com/user/finditin If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.

Wiarygodny klient

11 years ago

Always easy

Wiarygodny klient

11 years ago

I have used Wotif many times and have always been totally satisfied with the outcome. However,…

I have used Wotif many times and have always been totally satisfied with the outcome. However, with your latest change of format, I did find the experience a little confusing. I found your previous...

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Wiarygodny klient

11 years ago

Wotif has always been great, especially for comparing deals and looking for vacancies. The new…

Wotif has always been great, especially for comparing deals and looking for vacancies. The new format looks like several other sites, and while on the surface it might look better, it does so at the...

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Wotif Australia

Wotif

11 years ago

Thanks for your feedback. While we know you miss the hotel matrix, our new design brings many new features and great deals that we were previously unable to offer to our customers. We really hope you’ll give our new design another go. If you’d like more information, please visit http://www.wotif.com/promo/new. For assistance booking online, just visit https://www.wotif.com/service/.

Wiarygodny klient

11 years ago

Great that the fees have been removed. thankyou

Wiarygodny klient

11 years ago

Wotif is easy to use and offers a choice of many types of accommodation

Wiarygodny klient

11 years ago

Booking was simplified and great support pre and post booking

Wiarygodny klient

11 years ago

Was going to book the mystery deal but it was no longer available.

Wotif Australia

Wotif

11 years ago

Thanks for your feedback. Unfortunately, our mystery deals are quite popular and often sell out very quickly. If you need help making a booking, feel free to get in contact with our support team via https://www.wotif.com/service/

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