Have ordered from you a few times and all has been great and was delivered by Australia Post. This time Toll delivered it and as I wasnt home they left a card for me to visit their website. The...
I have only made two orders with Woolovers. All the items purchased are of good quality and well worth the price. Shipping was quite quick, quicker than I actually needed. In reality, my only...
It was very itchy and puffy. I'm thin and tall and it made me look chunky. Shoulders and sleeves puffed out like marshmallows
Customer Services UK
WoolOvers
9 years ago
Thank you for your feedback on your recently purchased garment from us, and we are sorry to hear that this did not live up to your expectations. Generally all our garments are considered soft, but sometimes people with very sensitive skin may find that Lambswool can be slightly irritating and can be uncomfortable to wear against bare skin. As the feel and the fit does not sound suitable for you, you are more than welcome to return the item under our "no quibbles" guarantee and we will be happy to process either a refund or exchange for you!
Recenzje produktów
Customer Services UK
WoolOvers
9 years ago
Thank you for your feedback on your recently purchased garment from us, and we are sorry to hear that this did not live up to your expectations. Generally all our garments are considered soft, but sometimes people with very sensitive skin may find that Lambswool can be slightly irritating and can be uncomfortable to wear against bare skin. As the feel and the fit does not sound suitable for you, you are more than welcome to return the item under our "no quibbles" guarantee and we will be happy to process either a refund or exchange for you!
Data zakupu: 14/07/2016
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TC
Trusted Customer
9 years ago
Co Trusted Customer sądzi o WoolOvers:
Quality product and service. I have bought many sweaters for myself and others.
I returned a cardigan in early July and I have still not received the credit for my return. The package arrived torn and the cardigan had mildew stains on it.
Tony
WoolOvers
9 years ago
Thank you for your feedback, we use a third party service for returns from the USA so it can take a little longer to occasion. I will chase this through our Customer Service team to action the refund. I am very sorry for the delay.
Recenzje produktów
Tony
WoolOvers
9 years ago
Thank you for your feedback, I am sorry that this has happened, this is very unusual issue that you have experienced. We will refund the item as soon as possible.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.