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Recenzje sprzedawcy Wightlink

Ocena klientów
Doskonale

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Obsługa
4.5
/5
Produkt
4.5
/5

5

4

3

2

1

3,482

957

283

97

155

4,974

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,395
Wiarygodny klient
1 year ago
Data zakupu: 29/02/2024
Ferry had technical problems so we were delayed and late for our lunch.
Ferry was delayed and we were late for our lunch. No compensation voucher etc
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Charlotte
Wightlink
1 year ago
Hello and thank you for your feedback. I am very sorry that you experienced delays when travelling with us and for the disruption this had on your travel plans. We do appreciate the frustration caused when delays happen however, the safety of our customers and crew is our highest priority and our teams work extremely hard to get back to running a full service as soon as possible. Compensation is claimed through our website. We meet the requirements of EU Legislation [EC] No 1177/2010, which sets out the compensation customers are entitled to. Your feedback has been noted to help improve our service and going forward, we hope to provide you with a more enjoyable experience when travelling with us.
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SU
Sue
1 year ago
Data zakupu: 01/03/2024
Co Sue sądzi o Wightlink:
Very easy and efficient
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Charlotte
Wightlink
1 year ago
Hello Sue and thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.
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Wiarygodny klient
1 year ago
Data zakupu: 25/02/2024
Awful company
Wightlink are a pretty dreadful company and there's not much I good I can say about them. Their fares are exorbitant and have shamelessly continued to rise and rise over the years whilst the number...

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Charlotte
Wightlink
1 year ago
Hello there, I am sorry that you feel this way but appreciate you sharing your review as we are always looking for ways we can improve. I do hope if you choose to travel with us again, we can provide a more enjoyable experience.
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1
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RA
RAY
1 year ago
Data zakupu: 02/03/2024
Co RAY sądzi o Wightlink:
boarding and travel faultless
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Charlotte
Wightlink
1 year ago
Hello Ray and thank you for your review. We're very happy to hear your travel with Wightlink was a great experience from boarding to sailing and hope to see you again soon.
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Wiarygodny klient
1 year ago
Data zakupu: 03/03/2024
Easy online booking
Really easy to book and it looks like I can amend my booking easily online.
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Charlotte
Wightlink
1 year ago
Hello and thank you for taking the time to share your review. I am glad that you found our website easy to use for making and amending a booking. Thanks again and we look forward to seeing you onboard again soon.
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CH
Chris
Portsmouth
1 year ago
Data zakupu: 28/02/2024
Co Chris sądzi o Wightlink:
Weekend visit
Running late Again
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Charlotte
Wightlink
1 year ago
Hello Christopher and thank you for your feedback. I am very sorry that you experienced delays when travelling with us and for the disruption this had on your travel plans. We do appreciate the frustration caused when delays happen however, the safety of our customers and crew is our highest priority and our teams work extremely hard to get back to running a full service as soon as possible. Your feedback has been noted to help improve our service and going forward, we hope to provide you with a more enjoyable experience when travelling with us.
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Wiarygodny klient
1 year ago
Data zakupu: 28/02/2024
Always a good, efficient service.
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Charlotte
Wightlink
1 year ago
Hello, Thank you for your review. I am glad to hear that you always experience such a positive service when travelling with Wightlink and look forward to seeing you again soon.
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VA
Vanessa
1 year ago
Data zakupu: 25/02/2024
Co Vanessa sądzi o Wightlink:
Excellent service!
Excellent fast boarding onto the ferry. Left on time. On the way back windy weather was forecast. The captain was very good in telling us when the worst weather would hit us which was for about 5...

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Charlotte
Wightlink
1 year ago
Hello Vanessa, Thank you for your review. We're pleased to hear that you found the service to be excellent when travelling with Wightlink and that the Captain communicated well when things were getting a little choppy. We hope to see
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JO
John
1 year ago
Data zakupu: 26/02/2024
Co John sądzi o Wightlink:
Consistently Good
Regular traveller. Always get a good service from the teams. Always polite and helpful on the Portsmouth / Fishbourne route.
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Charlotte
Wightlink
1 year ago
Hello John, Thank you very much for sharing your review. I am glad to hear that as a regular traveller, you always enjoy your experience with Wightlink and find the teams to be so helpful and friendly. We look forward to seeing you again soon.
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RI
Richard
1 year ago
Data zakupu: 02/03/2024
Co Richard sądzi o Wightlink:
Excellent service !
Excellent service, on time as always and the Captain took the trouble to warn us that the entrance to Portsmouth would be a bit choppy…. which it was !
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Charlotte
Wightlink
1 year ago
Hello Richard, Thank you for your review. We're pleased to hear that you enjoyed your experience when travelling with Wightlink, even if it was a little choppy! We look forward to seeing you again soon.
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Informacje o Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
Award

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Informacje o Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.