W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Westminster Stone | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 442

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Superb service from experts

Always helpful . John seeks to ensure we are absolutely happy with our order . This time there was an error in the order and he did not hesitate to correct it and ensure redelivery was expedited to...

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Hattie

Westminster Stone

1 year ago

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that John was able to promptly resolve the issue and ensure your order was corrected without delay. I have passed on your kind words! Providing superb service is our top priority, and it’s wonderful to know that John’s efforts made a positive impact on your landscaping project. Your satisfaction means the world to us, and we’re grateful for your continued trust and support. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Thank you again for your generous feedback!

Data zakupu: 27/05/2024

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

York stone internal flooring

Sales gave a brilliant service, delivery the same fantastic. After sales had no reply to our emails sent even if they chose to do nothing it would of been nice to have a reply. Also about the...

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Hattie

Westminster Stone

1 year ago

Thank you so much for your detailed and thoughtful review. We're thrilled to hear that you had a positive experience with our sales and delivery teams, and we're grateful for your kind words about the service you received. It's wonderful to know that our team left a positive impression on you. We sincerely apologize for the communication lapse from our after-sales team and the miscommunication regarding the products needed for sealing and waxing. We understand how frustrating this must have been, and we appreciate your understanding as we work to improve in this area. Please be assured that we are taking your feedback seriously and are committed to enhancing our training processes to ensure this doesn't happen again. Thank you again for your understanding and for being such a valued customer. We look forward to continuing to serve you with the same level of excellence across all departments. Should you need anything in the future, please don't hesitate to reach out. Kind Regards, Hattie

Data zakupu: 11/04/2024

A J Rich Landscaping

Zweryfikowano przez Feefo

Bath

1 year ago

Co A J Rich Landscaping sądzi o Westminster Stone:

Paving

Good company

Data zakupu: 24/05/2024

John Tippett

Zweryfikowano przez Feefo

Stone

1 year ago

Co John Tippett sądzi o Westminster Stone:

Tintagel slate

Excellent service, prompt reply’s, goods were delivered as arranged and put where I asked them to be placed, well packaged and no breakages.

Data zakupu: 09/05/2024

F A C Landscapes

Zweryfikowano przez Feefo

Malpas

1 year ago

Co F A C Landscapes sądzi o Westminster Stone:

excellent cooperation and communication from the Sales team.

Data zakupu: 01/05/2024

Stephen Knight

Zweryfikowano przez Feefo

BN24

1 year ago

Co Stephen Knight sądzi o Westminster Stone:

Best range of flooring for a Grade 2 listed

Amazing floor slabs with great service from ordering to delivery 5 ⭐️

Data zakupu: 29/05/2024

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Excellent customer service, delivery service and product.

Data zakupu: 09/05/2024

Silverland Stone Limited, Adrian Miles

Zweryfikowano przez Feefo

1 year ago

Data zakupu: 31/05/2024

Nick Crump

Zweryfikowano przez Feefo

Chester

1 year ago

Co Nick Crump sądzi o Westminster Stone:

Very pleased with the product of Stone we purchased

excellent service staff are very approachable and knowledgeable about the materials and the products they sell

Data zakupu: 25/04/2024

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Stone tile flooring

Fantastic service brilliant communication never ordered enough tiles first time so need more they were made and delivered very quickly. Service was exemplary highly recommend everything about this...

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Hattie

Westminster Stone

1 year ago

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you were satisfied with our service and communication. It's great to know that we could quickly provide the additional tiles you needed. We take pride in our work and are delighted that you love our products. Thank you for recommending us and for being a valued customer. If you need anything else, please don't hesitate to reach out! Best regards, Hattie Clifford

Data zakupu: 05/04/2024

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Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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