Your tipping system does not work in India, works well elsewhere(China/Vietnam etc). It encourages corruption.
Individual tipping system is the only way to operate in India. The guide pays out poor...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback regarding the distribution of tips. Our partners in India have advised us their national ******* are provided with guidelines on how these should be divided up. However, we have advised them of your concern and are grateful to you for bringing this to our attention. We are delighted you enjoyed the tour and hope we can be of assistance in the future.
Kind regards,
Lorraine, Wendy Wu Tours
Well looked after, but still exhausting. Food too much the same with no choice. Salad and rice at every meal, sometimes we were given salad three times at the same meal.
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback regarding your experienceson tour with Wendy Wu. whilst We are pleased to hear that you was well looked after on our tour, We are very sorry to hear about your dissapointments regarding the food and the points you have raised will be passed on to our national ******.
Kind regards,
Junior, Wendy Wu Tours
Excellent support and guidance from the team at Wendy Wu from booking stage right through to the selection of fantastic National Guides.
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback regarding your experiences whilst on tour. We are very proud to hear of the 'Excellent' support you received throughout your time with us and that the diverse and detailed itinerary ensured your continued enjoyment.we look forward to welcoming you back to Wendy Wu in the future.
Kind regards,
junior, Wendy Wu Tours
Well organised tour. Tour guide Linda was helpful, gave lots of information about China and the history. She was well organised and had a good sense of humour. The pace of the tour was good and we...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback and we are delighted to hear that your time on our tour was an 'marvellous' experience. we are proud to know that you came away with an pleasurable memories that you would recommend to others. our guide Linda will be especially happy with your praise.
Kind regards,
junior, Wendy Wu Tours
Excellent service on the phone, but my previous attempt to book on line failed something to do with "unexpected error at line 992" - not good.
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback regarding our online booking system, I have just tested this and unfortunately had the same issue. Our I.T team, are now working on a solution.
Sorry for any inconvenience caused.
Kind regards,
Junior, Wendy Wu Tours
I really do not think a telephone call of less than 10 minutes with Wendy Wu merits any useful feedback. There is not enough time to know if the information passed over is poor or good.
I have...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Many thanks for taking the time to provide feedback. I have just tried to telephone you but couldn't get through so I left a voicemail. Just to confirm that we ask for client feedback shortly after booking and also once again on you return from holiday this helps us gauge our booking and after sales experiences. I will pass your comment onto FEEFO regarding the feedback taking longer than 15 seconds. Thanks again.
Kind regards,
Brian, Wendy Wu Tours
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.