W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy WarmeHaus | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Co Trusted Customer sądzi o WarmeHaus:

Quick delivery

Recenzje produktów

Data zakupu: 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

Co Trusted Customer sądzi o WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

Przeczytaj więcej

Recenzje produktów

Data zakupu: 05/02/2019

1

Wiarygodny klient

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Wiarygodny klient

7 years ago

Thank you for your acknowledgement.

Recenzje produktów

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Data zakupu: 29/01/2019

0

Wiarygodny klient

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

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Data zakupu: 04/01/2019

1

Wiarygodny klient

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Data zakupu: 27/12/2018

0

TC

Trusted Customer

7 years ago

Co Trusted Customer sądzi o WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Recenzje produktów

Data zakupu: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Co Trusted Customer sądzi o WarmeHaus:

Great Product, great price

Data zakupu: 20/12/2018

0

TC

Trusted Customer

7 years ago

Co Trusted Customer sądzi o WarmeHaus:

Good info

Recommended

Recenzje produktów

Data zakupu: 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

Co Trusted Customer sądzi o WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

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Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Recenzje produktów

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Data zakupu: 10/12/2018

0

TC

Trusted Customer

7 years ago

Co Trusted Customer sądzi o WarmeHaus:

Excellent service

Superb quick service

Recenzje produktów

Data zakupu: 10/12/2018

0

Recenzje sprzedawcy WarmeHaus

Bergen 1800 x 500mm Straight Chrome Heated Towel RailWięcej recenzji tego produktu - (3)Wyświetl stronę produktuNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailWięcej recenzji tego produktu - (4)Wyświetl stronę produktuAll ready have.no more to say!!!

Bergen 700 x 450mm Straight Chrome Heated Towel RailWięcej recenzji tego produktu - (4)Wyświetl stronę produktuOrdered online, speedy delivery excellent service.

Aarhus 1000 x 550mm Sand Grey Reversible Heated Towel RailWięcej recenzji tego produktu - (1)Wyświetl stronę produktuGood conversation with staff

Bismo 577 x 778mm White Wall Mounted 1500W Oil Filled Electric RadiatorWięcej recenzji tego produktu - (1)Wyświetl stronę produktuGood quality and seemed to do what is required once fault code sorted.

Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel RailWięcej recenzji tego produktu - (1)Wyświetl stronę produktuGood product and fast service delivery

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?