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Recenzje sprzedawcy Utility Point

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

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Utility Point nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 302
TC
Trusted Customer
6 years ago
Data zakupu: 15/02/2019
Co Trusted Customer sądzi o Utility Point:
Communicated well so far. Transfer not yet completed.
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Trusted Customer
Bingley West Yorkshire
6 years ago
Data zakupu: 14/02/2019
Co Trusted Customer sądzi o Utility Point:
just did their job well
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Wiarygodny klient
6 years ago
Data zakupu: 04/02/2019
Just signed up and they seem okay to me. Helpful and knowledgeable.
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Trusted Customer
6 years ago
Data zakupu: 18/02/2019
Co Trusted Customer sądzi o Utility Point:
So far the service has been excellent with regular updates informing me how the switch is going and what stages have been completed.
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Trusted Customer
6 years ago
Data zakupu: 12/02/2019
Co Trusted Customer sądzi o Utility Point:
Answer the phone. Call back when requested. Send passwords when they are requested. Don't bother with drivel about your mission.
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India
Utility Point
6 years ago
Hi Ian, thank you for your comment. We're sorry that your experience with us so far has resulted in us receiving a 1* review and we would like to resolve this for you. If you would like us to call you to discuss any concerns and queries, please advise this and we will request this for you. Thank you, Utility Point.
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Wiarygodny klient
6 years ago
Data zakupu: 21/02/2019
Excellent customer service and straightforward process
Straightforward and easy process to switch my utility supply with this company... all followed up with speedy documentation in the post and online. The customer service staff and point of contact on...

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Trusted Customer
6 years ago
Data zakupu: 21/02/2019
Co Trusted Customer sądzi o Utility Point:
took a while to understand website
all went through easily. Getting tariff information could be easier
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Trusted Customer
6 years ago
Data zakupu: 19/02/2019
Co Trusted Customer sądzi o Utility Point:
I have joined utility point about a week ago and I found their services excellent I phone them about a query about my tariff and they was very helpful to explain it to me and I did not have to wait...

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Wiarygodny klient
6 years ago
Data zakupu: 14/02/2019
Sent 2 emails without reply once I set up my account. All I wanted was to change the DD date. Ended up having to call a week later as I still hadn't heard and still couldn't get thought to anyone. I...

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India
Utility Point
6 years ago
Hi there, thank you for your comment. We're sorry to hear this as this is not a good first encounter as you mention. We would like to advise that we have listened to our customers feedback and although the voicemail service proved popular with most customers, we understand this does not suit all. You will be able to call to speak to an adviser and now have the option to hold. Thank you, Utility Point.
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Trusted Customer
6 years ago
Data zakupu: 20/02/2019
Co Trusted Customer sądzi o Utility Point:
Good
Good and easy to use
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Informacje o Utility Point
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
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0345 557 7878 or 07454198698
Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, United Kingdom
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Informacje o Utility Point
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.