Recenzje sprzedawcy TruffleShuffle.com

We’re really sorry to hear about your experience, this isn’t the level of service we aim to provide. We completely understand how frustrating it must have been not to receive a confirmation email or any tracking details. We’ve recently been experiencing an issue with our system emails, which we’re actively working to resolve, but we appreciate how concerning this must have been from your perspective. We also apologise for the lack of response via chat. We do respond to all messages daily, so we’re sorry if yours wasn’t received or came through correctly. Regarding the delivery, we’re very sorry to hear your parcel was left outside in the rain with no notification. That’s certainly not acceptable, especially for such a high-value item. We’ll be passing this feedback directly to Amazon to ensure it’s addressed.

We're delighted to hear you had such a smooth shopping experience and that your order arrived quickly and well packed. We'll be sure to pass your lovely comments on to Evie - she’ll really appreciate it! Thanks again for your support, and we hope to see you shopping with us again soon! 💕

We're really glad to hear our team was able to quickly sort out the email issue for you, and that you were happy with the service. We’ll be sure to pass on your kind words - it means a lot! 😊

Thanks so much for the 5⭐s

We're really glad to hear you were happy with the delivery options and that your order arrived right on time. It’s fantastic to know everything went smoothly 💖

We're so happy to hear you were pleased with the customer service 🩵

We're so pleased your order arrived quickly