W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Cruise Megastore /Travel Megastore | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 2,184

Trusted Customer

wales UK

10 years ago

Co Trusted Customer sądzi o Cruise Megastore /Travel Megastore:

excellent

Great people and great service kept in touch all the way with booking

Data zakupu: 23/03/2016

Trusted Customer

Melbourne

10 years ago

Co Trusted Customer sądzi o Cruise Megastore /Travel Megastore:

Purchase experience & customer service

Data zakupu: 19/03/2016

Trusted Customer

Perth Western Australia

10 years ago

Co Trusted Customer sądzi o Cruise Megastore /Travel Megastore:

Well organized

Could not see the charge for credit cards, so I did think it a better deal than flight centre until I reviewed the charge to my credit card

Suzy Raymer

Cruise Megastore /Travel Megastore

10 years ago

Thank you for your feedback Colleen. We always strive to offer the best customer service and value for money where we can. Maddie, your Cruise Consultant will be contacting you shortly to discuss how we can help you further with this.

We hope you enjoy your cruise on board the beautiful Queen Victoria. It's a wonderful itinerary you have chosen.

If there is anything else we can help you with, please do not hesitate to contact us.

Data zakupu: 22/03/2016

Wiarygodny klient

10 years ago

Extremely bad customer service.

Did not respond to emails - had to follow up every time. Did not provide what was originally promised. Price increased from time of purchase until the next day when cruise was actually boomed. Cruise...

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Suzy Raymer

Cruise Megastore /Travel Megastore

10 years ago

Hi Tanya, Thank you for your feedback. Oh no! We have left messages on your mobile and emailed a number of times advising that the deposit from your first cruise can either be refunded or used on your current booking. Apologies that you have not been receiving the messages from us. Would you mind checking your SPAM folder and voicemail messages just in case you have missed them.

If there is anything else we can help you with, please do not hesitate to let us know.

Data zakupu: 04/03/2016

Wiarygodny klient

10 years ago

service was great, the lack of one adult goes free pay taxes only is the concern, it look many calls and many exchanges to find one, and then when we did we saved about $200 (taking into...

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Suzy Raymer

Cruise Megastore /Travel Megastore

10 years ago

Hi Katie, Thank you very much for your feedback. We are glad that you were able to use two certificates for your cruise later on in the year, saving over $1000 (even after covering the cost of the vouchers.) There are over 1700 other departures to choose from with new itineraries and cruise lines being added regularly so please keep an eye out for our special emails. If we can assist at a later date to help you find a great cruise on the program for your remaining voucher, please don't hesitate to let us know.

Have a great cruise and we hope you enjoy the exciting itinerary.

Bon Voyage!

Data zakupu: 07/03/2016

Trusted Customer

sth gippsland vic

10 years ago

Co Trusted Customer sądzi o Cruise Megastore /Travel Megastore:

fabulous.

this is the first time we have cruised and may I say it was a very pleasing experience to book with this company, no questions were left unanswered, new exactly what when and where all I have to do...

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Data zakupu: 15/03/2016

Wiarygodny klient

10 years ago

Very easy to contact

Data zakupu: 01/03/2016

Trusted Customer

Seventeen Mile Rocks

10 years ago

Co Trusted Customer sądzi o Cruise Megastore /Travel Megastore:

Excellent costumer services.

First time impression is a very important not only for me but for all of us it depend on the decision whether we likely use the services or not. The efficient effective service delivery by young...

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Data zakupu: 11/03/2016

Wiarygodny klient

10 years ago

Brilliant service from my consultant pre booking and the booking of my cruise. However after booking the cruise my emailled questions have gone unanswered....

Suzy Raymer

Cruise Megastore /Travel Megastore

10 years ago

Apologies Kellie that your questions weren't answered. Please let us know if there is still anything outstanding and we'll look into it straight away.

Data zakupu: 26/02/2016

Trusted Customer

Sydney

10 years ago