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Recenzje sprzedawcy Samuel Windsor

https://www.samuel-windsor.co.uk
Ocena klientów
Wyjątkowe

Quality Handmade Leather Shoes

Obsługa
4.8
/5
Produkt
4.7
/5

5

4

3

2

1

3,059

258

62

29

43

3,451

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 151,571
Wiarygodny klient
16 years ago
Data zakupu: 26/07/2008
Excellent
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0
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Wiarygodny klient
16 years ago
Data zakupu: 28/06/2008
superb craftsmanship
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0
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Wiarygodny klient
16 years ago
Data zakupu: 05/07/2008
Both pairs of shoes were too big in the heel, sloppy to walk in but…
Both pairs of shoes were too big in the heel, sloppy to walk in but otherwise a good fit. The overall quality was pretty poor & definately not worth the cost.BOTH PAIRS WERE RETURNED.
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Samuel Windsor
Samuel Windsor
16 years ago
Sorry to hear that you were not satisfied with the shoes. I can see that a refund for the shoes returned was processed back onto your card at the start of the month.
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Wiarygodny klient
16 years ago
Data zakupu: 22/06/2008
Great shoes, excellent value
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0
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Wiarygodny klient
17 years ago
Data zakupu: 31/07/2008
Well made products. Comfortable good looking.
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Wiarygodny klient
17 years ago
Data zakupu: 27/07/2008
Service was excellant and the products appear good good value for money presentation was better…
Service was excellant and the products appear good good value for money presentation was better than expected and inspired confidance. I have only had the shoes for a few weeks and feel is if they...

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Wiarygodny klient
17 years ago
Data zakupu: 17/06/2008
The web site was very user friendly and the products were exactly as described. The…
The web site was very user friendly and the products were exactly as described. The quality and fit of the shoes are second to none, and the ties are a pleasure to look at as well as wear.
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Samuel Windsor
Samuel Windsor
17 years ago
Thank you for your very positive comments and for taking the time to fill in the details. Would you consider changing your feedback rating to match your comments.
Wiarygodny klient
17 years ago
excellent service
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0
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Wiarygodny klient
17 years ago
Data zakupu: 04/07/2008
I was very happy with the service received and the products
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Wiarygodny klient
17 years ago
Data zakupu: 14/06/2008
I'm sorry to say that I'm not having a great deal of success with my…
I'm sorry to say that I'm not having a great deal of success with my slippers I can't get my seem to get my feet to stay in them because my instep is too big for the opening - sorry
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Wiarygodny klient
17 years ago
Data zakupu: 05/07/2008
It took three attempts to arrange for a Courier to collect the two pairs of…
It took three attempts to arrange for a Courier to collect the two pairs of shoes that were too big for me. It was only when I demanded to speak with the Customer Services Manager that my issue was...

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Samuel Windsor
Samuel Windsor
17 years ago
Thank you for your comments. I have been in touch with the courier company this morning and they are unable to give me an answer as to why they did not collect the shoes when we had arranged it; so I would really like to apologise for that. We also offer an alternative method of return which is with the Royal Mail pre paid returns label that should have been supplied where the shoes can be returned with less interference with yourself (in regards to having to wait in for a courier to turn up). I can see from your account that we have now received the shoes back and have issued you with a refund. I will also ask our sourcing department to consider offering a size 10.5 and thank you for taking the time to leave us feedback.
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Samuel Windsor
Samuel Windsor
17 years ago
As above
Wiarygodny klient
17 years ago
If a Company wants to encourage feed-back to learn of the public perception they have about them, what is the point of responding by saying "As above". They are not focused on their responses and the impact this can have on their business in the long-term.
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Informacje o Samuel Windsor
Here at Samuel Windsor, we specialise in quality handmade leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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customer@samuel-windsor.co.uk
St Davids House, 48 Free Street, Brecon, Powys, LD3 7BN, United Kingdom
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Informacje o Samuel Windsor
Here at Samuel Windsor, we specialise in quality handmade leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.