W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy tinhat™ Insurance | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 579

Trusted Customer

7 years ago

Co Trusted Customer sądzi o tinhat™ Insurance:

Great Company

Good service.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Trusted Customer

7 years ago

Co Trusted Customer sądzi o tinhat™ Insurance:

Annoying

You can't (or wont) provide a receipt.

Customer service team

tinhat™ Insurance

7 years ago

Dear Toby,

Thank you for your feedback.

We regret that your feeling dissatisfied at not being able to receive monthly receipts but unfortunately this is just not something that our system is set up to provide.

You can always use your bank statements or alternatively you can submit your policy schedule as confirmation of your monthly premium payments including IPT (Insurance Premium Tax) and this is at a rate of 0.75%

Again we apologise for any inconvenience this has caused you.

Kind Regards,

Sarah Cooling

Customer Service Administrator

Trusted Customer

7 years ago

Co Trusted Customer sądzi o tinhat™ Insurance:

Good value for money phone insurance

Simple, good value for money phone insurance, would recommend.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Wiarygodny klient

7 years ago

Can't complain!

Bought insurance for my new phone. I decided to buy a year at once which was cheaper and quick. The process wasn't stressful at all.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Trusted Customer

7 years ago

Co Trusted Customer sądzi o tinhat™ Insurance:

Excellent Customer Service Skills

I thought the customer service skill were brilliant.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Trusted Customer

7 years ago

Co Trusted Customer sądzi o tinhat™ Insurance:

👍🏼

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Trusted Customer

7 years ago

Co Trusted Customer sądzi o tinhat™ Insurance:

I call 3 times for coustmer service, when I try expelem my problem the line go down. I send e-mail to try what I have to do and still waiting.

Customer service team

tinhat™ Insurance

7 years ago

Dear Richard,

We take customer service very seriously and apologise that we have failed you in this instance. You will be contacted by our team to discuss the issue.

Kind regards,

Tinhat

Wiarygodny klient

7 years ago

Very helpful.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you for taking the time to leave a review. It is very much appreciated.

Kind regards,

Tinhat

Wiarygodny klient

7 years ago

Cancelled all my policies with Tinhat !! Stopped taking monthly payments until i contacted them and at that point they renewed or changed my policy without my knowledge, put monthly cost up without...

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Customer service team

tinhat™ Insurance

7 years ago

We apologise for the confusion and the inconvenience caused. The details have been passed to the relevant team and they will contact you shortly.

Kind regards,

Tiinhat

Wiarygodny klient

7 years ago

By actually reading what is said in email and checking facts before they reply!

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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